Publication 530 - Tax Information For First-Time Homeowners - 2002 Page 10

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tions, and get more information from the IRS in
the prompts. When you order forms, enter the
help. A representative will call you back
several ways. By selecting the method that is
catalog number for the form you need. The items
within 2 business days to schedule an
best for you, you will have quick and easy ac-
you request will be faxed to you.
in-person appointment at your conve-
cess to tax help.
For help with transmission problems, call the
nience.
FedWorld Help Desk at 703 – 487 – 4608.
Contacting your Taxpayer Advocate. If you
Mail. You can send your order for
Phone. Many services are available by
have attempted to deal with an IRS problem
forms, instructions, and publications to
phone.
unsuccessfully, you should contact your Tax-
the Distribution Center nearest to you
payer Advocate.
and receive a response within 10 workdays after
The Taxpayer Advocate represents your in-
Ordering forms, instructions, and publica-
your request is received. Find the address that
terests and concerns within the IRS by protect-
tions. Call 1 – 800 – 829 – 3676 to order cur-
applies to your part of the country.
ing your rights and resolving problems that have
rent and prior year forms, instructions, and
Western part of U.S. :
not been fixed through normal channels. While
publications.
Western Area Distribution Center
Taxpayer Advocates cannot change the tax law
Asking tax questions. Call the IRS with
Rancho Cordova, CA 95743 – 0001
or make a technical tax decision, they can clear
your tax questions at 1 – 800 – 829 – 1040.
up problems that resulted from previous con-
Central part of U.S.:
tacts and ensure that your case is given a com-
Solving problems.Take advantage of Eve-
Central Area Distribution Center
plete and impartial review.
ryday Tax Solutions service by calling your
P.O. Box 8903
To contact your Taxpayer Advocate:
local IRS office to set up an in-person ap-
Bloomington, IL 61702 – 8903
pointment at your convenience. Check
Eastern part of U.S. and foreign
Call the Taxpayer Advocate at
your local directory assistance or
addresses:
1 – 877 – 777 – 4778.
the numbers
Eastern Area Distribution Center
Call, write, or fax the Taxpayer Advocate
TTY/TDD equipment. If you have access
P.O. Box 85074
office in your area.
to TTY/TDD equipment, call 1 – 800 – 829 –
Richmond, VA 23261 – 5074
4059 to ask tax questions or to order
Call 1 – 800 – 829 – 4059 if you are a
forms and publications.
TTY/TDD user.
CD-ROM for tax products.You can
TeleTax topics. Call 1 – 800 – 829 – 4477 to
order IRS Publication 1796, Federal
For more information, see Publication 1546,
listen to pre-recorded messages covering
Tax Products on CD-ROM, and obtain:
The Taxpayer Advocate Service of the IRS.
various tax topics.
Current tax forms, instructions, and publi-
cations.
Free tax services. To find out what services
Evaluating the quality of our telephone serv-
are available, get Publication 910, Guide to Free
Prior-year tax forms and instructions.
ices. To ensure that IRS representatives give
Tax Services. It contains a list of free tax publi-
accurate, courteous, and professional answers,
Popular tax forms that may be filled in
cations and an index of tax topics. It also de-
we use several methods to evaluate the quality
electronically, printed out for submission,
scribes other free tax information services,
of our telephone services. One method is for a
and saved for recordkeeping.
including tax education and assistance pro-
second IRS representative to sometimes listen
grams and a list of TeleTax topics.
Internal Revenue Bulletins.
in on or record telephone calls. Another is to ask
Personal computer. With your per-
some callers to complete a short survey at the
The CD-ROM can be purchased from Na-
sonal computer and modem, you can
end of the call.
tional Technical Information Service (NTIS) by
access the IRS on the Internet at
calling 1 – 877 – 233 – 6767 or on the Internet at
While visiting our web site, you
Walk-in.
The first release is
can:
available in early January and the final release is
See answers to frequently asked tax ques-
available in late February.
tions or request help by e-mail.
Products. You can walk in to many post
CD-ROM for small businesses. IRS
Download forms and publications or
offices, libraries, and IRS offices to pick up
Publication 3207, Small Business Re-
search for forms and publications by topic
certain forms, instructions, and publica-
source Guide, is a must for every small
or keyword.
tions. Some IRS offices, libraries, grocery
business owner or any taxpayer about to start a
stores, copy centers, city and county gov-
Order IRS products on-line.
business. This handy, interactive CD contains
ernments, credit unions, and office supply
all the business tax forms, instructions and pub-
View forms that may be filled in electroni-
stores have an extensive collection of
lications needed to successfully manage a busi-
cally, print the completed form, and then
products available to print from a CD-ROM
ness. In addition, the CD provides an
save the form for recordkeeping.
or photocopy from reproducible proofs.
abundance of other helpful information, such as
Also, some IRS offices and libraries have
View Internal Revenue Bulletins published
how to prepare a business plan, finding financ-
the Internal Revenue Code, regulations,
in the last few years.
ing for your business, and much more. The de-
Internal Revenue Bulletins, and Cumula-
sign of the CD makes finding information easy
Search regulations and the Internal Reve-
tive Bulletins available for research pur-
and quick and incorporates file formats and
nue Code.
poses.
browsers that can be run on virtually any
Receive our electronic newsletters on hot
Services. You can walk in to your local
desktop or laptop computer.
tax issues and news.
IRS office to ask tax questions or get help
It is available in March. You can get a free
with a tax problem. Now you can set up an
copy by calling 1-800-829-3676 or by visiting the
Learn about the benefits of filing electroni-
appointment by calling the local IRS office
website at
cally (IRS e-file).
number and, at the prompt, leaving a mes-
Get information on starting and operating
sage requesting Everyday Tax Solutions
a small business.
You can also reach us with your computer
using File Transfer Protocol at ftp.irs.gov.
TaxFax Service. Using the phone at-
tached to your fax machine, you can
receive forms and instructions by call-
ing 703 – 368 – 9694. Follow the directions from
Page 10

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