Patient Information printable pdf download

Welcome to Our Practice!

We are committed to providing exceptional dental care to our patients in a compassionate, professional

environment. The following information is provided to introduce you to our practice philosophy and

policies.

Appointments

Appointments are scheduled so we can provide the most efficient care in a relaxed setting. We make every

effort to honor time commitments and we appreciate patients extending us the same courtesy. Patients

are reminded of their appointments 2-3 days in advance by email, text, or phone. Patients are kindly

asked to confirm their appointment at least 48 hours prior to their appointment through the reminder

method employed.

New Patient Appointments

We reserve 90 minutes for each new adult patient visit and 60 minutes for each new child visit. This

allows time for us to listen to patient concerns and to properly diagnose and develop appropriate

treatment plans.

Continuing Care

Our practice is focused on prevention and maintaining optimum oral health. We recommend

comprehensive treatment and continuing care on an appropriate recall schedule.

Urgent Care After Hours

We accommodate patients of record who experience dental emergencies after hours. A patient of record is

one who has been seen and treated in the office during the past 18 months. If you are a patient of record

and have a dental emergency, you can call the office for information on how to contact us. An after hours

fee may be charged.

Children and Adolescents

We are happy to start seeing children at the age of three. Parents are welcome to accompany their

children in the operatories. We require that parents remain in the office with children under the age of 18

for the entire appointment. Failure to comply may result in the appointment being rescheduled.

Cancellations and Missed Appointments

We require 48 hours advance notice of a cancellation. Patients who do not provide 48 hours notice of a

cancellation or who do not present for a scheduled appointment may be charged a fee. Patients who fail to

present for a second appointment may be dismissed from the practice.

Payments and Insurance

Payment for treatment is due and payable the day services are rendered. It is our goal, however, to assist

all of our patients in obtaining the dental treatment they deserve. As a result, we offer several payment

options, including cash, check, credit card, and third party financing. For patients with dental insurance,

we will file the appropriate claim forms.

Patient Information