Instructions For Application To Replace Permanent Resident Card (Form I-90) (Page 5 of 13) in pdf

Item Number 2.b. My previous card was issued but never received. Select this reason if you never received your

card. Submit a copy of the latest Form I-797, Notice of Action, for any of the following forms that should have resulted

in issuance of your Permanent Resident Card: Form I-485, Application to Register Permanent Residence or Adjust

Status; Form I-751, Petition to Remove the Conditions of Residence; Form I-829, Petition by Entrepreneur to Remove

Conditions; Form I-698, Application to Adjust Status from Temporary to Permanent Resident; Form I-881, Application

for Suspension of Deportation or Special Rule Cancellation of Removal (Pursuant to Section 203 of Public Law 105-100

(NACARA)); EOIR-42B, Application for Cancellation and Adjustment of Status for Certain Nonpermanent Residents;

or Form I-90. If you were admitted as an immigrant, you may submit a copy of the page in your passport showing the

I-551 stamp you received upon admission. You must also submit a copy of a government-issued form of identification

that contains your name, date of birth, photograph, and signature (for example, passport, driver’s license, military

identification document). No filing fee or biometric services fee are required if filing using reason “2.b.”

NOTE: Do not select this reason for filing if the card was mailed to you at the address you provided, and it was never

returned as undeliverable to USCIS. To determine if your card was returned to USCIS, check your case status online at

https://egov.uscis.gov/cris/Dashboard.do. You can also call the USCIS National Customer Service Center at

1-800-375-5283. For TTY (deaf or hard of hearing) call: 1-800-767-1833. If the card was not returned as undeliverable

to USCIS, then you must file Form I-90 using reason “2.a.” (My previous card has been lost, stolen, or destroyed).

Item Number 2.c. My existing card has been mutilated. Select this reason if your card is mutilated or partially

destroyed. Submit a copy of your Permanent Resident Card or a government-issued form of identification that contains

your name, date of birth, photograph, and signature (for example, passport, driver’s license, or military identification

document). You must include the filing fee and biometric services fee with your application if filing using reason “2.c.”

Item Number 2.d. My existing card has incorrect data because of Department of Homeland Security error. Select

this reason if your card has incorrect data and the error was caused by DHS. Attach the original Permanent Resident Card

issued with the incorrect data. A copy of the card is not acceptable in this case.

Include proof of your correct name or biographical data. Submit a copy of the original court order reflecting your name or

a copy of your original marriage certificate, divorce decree, birth certificate, adoption decree, passport, or applicable court

documents, etc. Legal name change documents submitted as evidence of a name change must have been registered with

the proper civil authority. No filing fee or biometric services fee are required if filing using reason “2.d.”

NOTE: If the error was not caused by DHS, this reason does not apply; instead, you must file using reason “2.e.”

(My name or other biographic information has been legally changed since issuance of my existing card).

Item Number 2.e. My name or other biographic information has been legally changed since issuance of my existing

card. Select this reason if your biographical information has changed since the issuance of your card. You may also

select this reason if your card has incorrect data and the error was not caused by DHS. If your name has been legally

changed to another name, you must submit appropriate legal documents that reflect the name change (for example, a

registered copy of your marriage certificate, divorce decree, adoption decree, or other court-issued document showing

your name was legally changed). A marriage certificate or court documents submitted as evidence of name change must

have been registered with the proper civil authority. You must include the filing fee and biometric services fee with

your application if filing using reason “2.e.”

Item Number 2.f. My existing card has already expired or will expire within six months. Select this reason if your

card will expire in the next six months or if your card has already expired. If you use this reason, and your existing card

will not expire within six months, your application may be denied. Submit a copy of your expired/expiring Permanent

Resident Card. You must include the filing fee and biometric services fee with your application if filing using reason

“2.f.”

Form I-90 Instructions 02/27/17 N

Page 5 of 13

Instructions For Application To Replace Permanent Resident Card (Form I-90) Page 5