Looking for a Irs Publications? Download it for free!

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Figure your withholding allowances using

second IRS representative to sometimes listen

How To Get Tax Help

our Form W-4 calculator.

in on or record telephone calls. Another is to ask

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some callers to complete a short survey at the

Send us comments or request help by

end of the call.

You can get help with unresolved tax issues,

e-mail.

order free publications and forms, ask tax ques-

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tions, and get more information from the IRS in

Walk-in. Many products and services

news by e-mail.

several ways. By selecting the method that is

are available on a walk-in basis.

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best for you, you will have quick and easy ac-

Get information on starting and operating

cess to tax help.

a small business.

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Products. You can walk in to many post

offices, libraries, and IRS offices to pick up

You can also reach us using File Transfer

Contacting your Taxpayer Advocate. If you

certain forms, instructions, and publica-

Protocol at ftp.irs.gov.

have attempted to deal with an IRS problem

tions. Some IRS offices, libraries, grocery

unsuccessfully, you should contact your Tax-

Fax. You can get over 100 of the most

stores, copy centers, city and county gov-

payer Advocate.

requested forms and instructions 24

ernment offices, credit unions, and office

The Taxpayer Advocate independently rep-

hours a day, 7 days a week, by fax.

supply stores have a collection of products

resents your interests and concerns within the

Just call 703 – 368 – 9694 from your fax ma-

available to print from a CD-ROM or pho-

IRS by protecting your rights and resolving

chine. Follow the directions from the prompts.

tocopy from reproducible proofs. Also,

problems that have not been fixed through nor-

When you order forms, enter the catalog num-

some IRS offices and libraries have the

mal channels. While Taxpayer Advocates can-

ber for the form you need. The items you request

Internal Revenue Code, regulations, Inter-

not change the tax law or make a technical tax

will be faxed to you.

decision, they can clear up problems that re-

nal Revenue Bulletins, and Cumulative

For help with transmission problems, call

sulted from previous contacts and ensure that

Bulletins available for research purposes.

703 – 487 – 4608.

your case is given a complete and impartial

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Services. You can walk in to your local

review.

Long-distance charges may apply.

Taxpayer Assistance Center every busi-

To contact your Taxpayer Advocate:

ness day to ask tax questions or get help

Phone. Many services are available by

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Call the Taxpayer Advocate toll free at

with a tax problem. An employee can ex-

phone.

1 – 877 – 777 – 4778.

plain IRS letters, request adjustments to

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your account, or help you set up a pay-

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Call, write, or fax the Taxpayer Advocate

Ordering forms, instructions, and publica-

ment plan. You can set up an appointment

office in your area.

tions. Call 1 – 800 – 829 – 3676 to order

by calling your local Center and, at the

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current-year forms, instructions, and publi-

Call 1 – 800 – 829 – 4059 if you are a

prompt, leaving a message requesting

cations and prior-year forms and instruc-

TTY/TDD user.

Everyday Tax Solutions help. A represen-

tions. You should receive your order within

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Visit the web site at

tative will call you back within 2 business

10 days.

cate.

days to schedule an in-person appoint-

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Asking tax questions. Call the IRS with

ment at your convenience. To find the

your tax questions at 1 – 800 – 829 – 1040.

For more information, see Publication 1546,

number, go to or look in the

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The Taxpayer Advocate Service of the IRS.

Solving problems. You can get

phone book under “United States Govern-

face-to-face help solving tax problems

ment, Internal Revenue Service.”

Free tax services. To find out what services

every business day in IRS Taxpayer As-

are available, get Publication 910, Guide to Free

sistance Centers. An employee can ex-

Mail. You can send your order for

Tax Services. It contains a list of free tax publi-

plain IRS letters, request adjustments to

forms, instructions, and publications to

cations and an index of tax topics. It also de-

your account, or help you set up a pay-

the Distribution Center nearest to you

scribes other free tax information services,

ment plan. Call your local Taxpayer Assis-

and receive a response within 10 workdays after

including tax education and assistance pro-

tance Center for an appointment. To find

your request is received. Use the address that

grams and a list of TeleTax topics.

the number, go to or look in

applies to your part of the country.

the phone book under “United States Gov-

Internet. You can access the IRS web

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ernment, Internal Revenue Service.”

Western part of U.S.:

site 24 hours a day, 7 days a week at

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Western Area Distribution Center

to:

TTY/TDD equipment. If you have access

Rancho Cordova, CA 95743 – 0001

to TTY/TDD equipment, call 1 – 800 – 829 –

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E-file. Access commercial tax preparation

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4059 to ask tax or account questions or to

Central part of U.S.:

and e-file services available for free to eli-

order forms and publications.

Central Area Distribution Center

gible taxpayers.

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P.O. Box 8903

TeleTax topics. Call 1 – 800 – 829 – 4477 to

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Check the amount of advance child tax

Bloomington, IL 61702 – 8903

listen to pre-recorded messages covering

credit payments you received in 2003.

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various tax topics.

Eastern part of U.S. and foreign

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Check the status of your 2003 refund.

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addresses:

Refund information. If you would like to

Click on “Where’s My Refund” and then on

Eastern Area Distribution Center

check the status of your 2003 refund, call

“Go Get My Refund Status.” Be sure to

1 – 800 – 829 4477 for automated refund

P.O. Box 85074

wait at least 6 weeks from the date you

information and follow the recorded in-

Richmond, VA 23261 – 5074

filed your return (3 weeks if you filed elec-

structions or call 1 – 800 – 829 – 1954. Be

tronically) and have your 2003 tax return

sure to wait at least 6 weeks from the date

CD-ROM for tax products. You can

available because you will need to know

you filed your return (3 weeks if you filed

order IRS Publication 1796, Federal

your filing status and the exact whole dol-

electronically) and have your 2003 tax re-

Tax Products on CD-ROM, and obtain:

lar amount of your refund.

turn available because you will need to

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Current-year forms, instructions, and pub-

Download forms, instructions, and publica-

know your filing status and the exact

lications.

tions.

whole dollar amount of your refund.

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Prior-year forms and instructions.

Order IRS products on-line.

Evaluating the quality of our telephone serv-

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Frequently requested tax forms that may

See answers to frequently asked tax ques-

ices. To ensure that IRS representatives give

be filled in electronically, printed out for

tions.

accurate, courteous, and professional answers,

submission, and saved for recordkeeping.

•

Search publications on-line by topic or

we use several methods to evaluate the quality

•

keyword.

of our telephone services. One method is for a

Internal Revenue Bulletins.

Page 13

Publication 570 - Tax Guide For Individuals With Income From U.s. Possessions - 2003 Page 13

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