9-1-1 / Tap / Tam Monthly Service Fee For Wired Telephone Service Form - Minnesota 9-1-1 Program Page 2

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9-1-1 / TAP / TAM MONTHLY SERVICE FEE FOR
WIRED TELEPHONE SERVICE
TAP = Telephone Assistance Plan / TAM = Telecommunications Access Minnesota
What are the 911, TAP and TAM service fees? They are an assessment against each local service access line and centrex trunk equivalent to
pay the costs for the 911 network, and for the costs to administer the programs, Telecommunications Access Minnesota and Telephone
Assistance Program. EFFECTIVE JULY 1, 2007 the 911 fee amount remains at 65¢ and the Public Utilities Commission approved the TAM
fee increase to 6¢ and TAP fee decrease to 2¢. This does not affect the combined fee total of 73¢ but companies should be aware to change the
line item on their telephone customers invoices to reflect the TAM and TAP fee change beginning July 1, 2007. This fee submission form is
available on the 911 website under Service Provider Info at
NOTE THE FOLLOWING CHANGES:
*
Effective July 1, 2007 - the TAM fee increased to 6¢ and TAP fee decreased to 2¢. The combined 911 / TAM / TAP fee is 73¢.
*
Effective August 1, 2002 - a manager or officer of the telecommunications company must certify on the fee forms submitted with each
remittance, by signature and date, that the information being reported is accurate and true. If a designee of the manager or officer
signs, a copy of the signed designee letter must be provided to our office.
th
When should collected fees be submitted? Submit fees with this form to the address indicated on the form by the 25
of each month
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following the month of collection. Example: June monthly collection or quarterly collections for April, May and June are due by July 25
. If
fee collections are not received at the Department of Public Safety, Statewide 911 Program within 20 days after the due date, companies will be
reported to the State Department of Revenue's Minnesota Collection Enterprise. Debt collection fees of 15 to 20% will be added to the total
amount due in accordance with Minnesota Statutes, Chapter 16D.
Do the fees apply to federal customers? If federal government customers refuse to pay the fees, companies can consider them exempt. This
is a constitutional matter involving a state's power to collect from the federal agencies.
Do the fees apply to other tax-exempt organizations? Yes. The fees are not taxes. Except for the cost of 911 program management, 911
receipts are allocated to pay for 911 call delivery, features, and other 911 related expenses. Likewise, the TAM and TAP fees pay only for the
cost of administering and implementing the TAM and TAP programs.
Do the fees apply to one-way trunks, such as used in a direct-inward-dial PBX system? Yes. Although an incoming PBX trunk would not
be used to dial out, it is part of a local premises system that can access the switched network.
Do the fees apply to 911 outswitching charges? No. Nine-one-one trunks are not local service access lines in that they do not access the
switched network.
Should the fees be applied to seasonal disconnect telephones? No. During periods of disconnection, the fees do not apply to local service
access lines temporarily disconnected for seasonal service reasons.
What are the telephone company's options in collecting the fees? At your option, the entire fee may apply for any period of service covering
more than one-half of the applicable month, or it may be pro-rated on a daily basis. If you choose to pro-rate the fee, amounts less than $.05 per
customer need not be collected.
How should the fees appear on customer bills? Minnesota Statutes, Chapter 237, Section 49 states: “A company or the billing agent for a
company shall list the surcharges as one amount on a billing statement sent to a subscriber.” The Public Utilities Commission recommends that
the surcharges be listed as "9-1-1, Tele-Relay, and TAP surcharges" on customer bills.
Should the fees be billed until paid? Yes. For example, if a subscriber refuses to pay the TAP fee for one month, the 2¢ balance should be
carried forward and added to the normal fee amount on a subsequent bill.
Is a telephone company responsible for submitting fees that are not collected? No. If a customer refuses to pay the fee, however, report
refusal to pay the fee to the Department of Public Safety on the form that accompanies the payment. The Public Utilities Commission also
requires the reporting of TAP fee refusals as part of the quarterly/monthly TAP reports.
9-1-1 questions should be referred to Jackie Mines, MN Department of Public Safety at 651-201-7550.
TAP questions should be referred to Roger Moy, MN Public Utilities Commission, at 651-201-2217.
TAM questions should be referred to Rochelle Garrow, MN Department of Commerce, at 651-297-8941.
FEES 65+6+2

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