Publication 530 - Tax Information For First-Time Homeowners - 2007 Page 12

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security number, your filing status, and the
we use several methods to evaluate the quality
How To Get Tax Help
exact whole dollar amount of your refund.
of our telephone services. One method is for a
second IRS representative to listen in on or
Download forms, instructions, and publica-
record random telephone calls. Another is to ask
You can get help with unresolved tax issues,
tions.
some callers to complete a short survey at the
order free publications and forms, ask tax ques-
Order IRS products online.
end of the call.
tions, and get information from the IRS in sev-
eral ways. By selecting the method that is best
Research your tax questions online.
Walk-in. Many products and services
for you, you will have quick and easy access to
are available on a walk-in basis.
Search publications online by topic or
tax help.
keyword.
Contacting your Taxpayer Advocate. The
View Internal Revenue Bulletins (IRBs)
Taxpayer Advocate Service (TAS) is an inde-
published in the last few years.
Products. You can walk in to many post
pendent organization within the IRS whose em-
ployees assist taxpayers who are experiencing
offices, libraries, and IRS offices to pick up
Figure your withholding allowances using
certain forms, instructions, and publica-
economic harm, who are seeking help in resolv-
the withholding calculator online at
tions. Some IRS offices, libraries, grocery
ing tax problems that have not been resolved
through normal channels, or who believe that an
stores, copy centers, city and county gov-
Determine if Form 6251 must be filed us-
ernment offices, credit unions, and office
IRS system or procedure is not working as it
ing our Alternative Minimum Tax (AMT)
supply stores have a collection of products
should.
Assistant.
You can contact the TAS by calling the TAS
available to print from a CD or photocopy
toll-free case intake line at 1-877-777-4778 or
from reproducible proofs. Also, some IRS
Sign up to receive local and national tax
offices and libraries have the Internal Rev-
TTY/TDD 1-800-829-4059 to see if you are eligi-
news by email.
ble for assistance. You can also call or write to
enue Code, regulations, Internal Revenue
Get information on starting and operating
your local taxpayer advocate, whose phone
Bulletins, and Cumulative Bulletins avail-
a small business.
able for research purposes.
number and address are listed in your local
telephone directory and in Publication 1546,
Services. You can walk in to your local
Taxpayer Advocate Service - Your Voice at the
Taxpayer Assistance Center every busi-
IRS. You can file Form 911, Request for Tax-
Phone. Many services are available by
ness day for personal, face-to-face tax
phone.
payer Advocate Service Assistance (And Appli-
help. An employee can explain IRS letters,
cation for Taxpayer Assistance Order), or ask an
request adjustments to your tax account,
IRS employee to complete it on your behalf. For
or help you set up a payment plan. If you
more information, go to
need to resolve a tax problem, have ques-
Ordering forms, instructions, and publica-
Taxpayer Advocacy Panel (TAP). The
tions about how the tax law applies to your
tions. Call 1-800-829-3676 to order cur-
individual tax return, or you’re more com-
TAP listens to taxpayers, identifies taxpayer is-
rent-year forms, instructions, and
sues, and makes suggestions for improving IRS
fortable talking with someone in person,
publications, and prior-year forms and in-
services and customer satisfaction. If you have
visit your local Taxpayer Assistance
structions. You should receive your order
Center where you can spread out your
suggestions for improvements, contact the TAP,
within 10 days.
records and talk with an IRS representa-
toll free at 1-888-912-1227 or go to
Asking tax questions. Call the IRS with
tive face-to-face. No appointment is nec-
your tax questions at 1-800-829-1040.
essary, but if you prefer, you can call your
Low Income Taxpayer Clinics (LITCs).
local Center and leave a message re-
LITCs are independent organizations that pro-
Solving problems. You can get
questing an appointment to resolve a tax
vide low income taxpayers with representation
face-to-face help solving tax problems
account issue. A representative will call
in federal tax controversies with the IRS for free
every business day in IRS Taxpayer As-
you back within 2 business days to sched-
or for a nominal charge. The clinics also provide
sistance Centers. An employee can ex-
ule an in-person appointment at your con-
tax education and outreach for taxpayers with
plain IRS letters, request adjustments to
venience. To find the number, go to www.
limited English proficiency or who speak English
your account, or help you set up a pay-
irs.gov/localcontacts or look in the phone
as a second language. Publication 4134, Low
ment plan. Call your local Taxpayer Assis-
book under United States Government, In-
Income Taxpayer Clinic List, provides informa-
tance Center for an appointment. To find
ternal Revenue Service.
tion on clinics in your area. It is available at www.
the number, go to
irs.gov or at your local IRS office.
tacts or look in the phone book under
Mail. You can send your order for
United States Government, Internal Reve-
Free tax services. To find out what services
forms, instructions, and publications to
nue Service.
are available, get Publication 910, IRS Guide to
the address below. You should receive
Free Tax Services. It contains a list of free tax
TTY/TDD equipment. If you have access
a response within 10 days after your request is
publications and describes other free tax infor-
to TTY/TDD equipment, call
received.
mation services, including tax education and
1-800-829-4059 to ask tax questions or to
assistance programs and a list of TeleTax top-
order forms and publications.
National Distribution Center
ics.
P.O. Box 8903
TeleTax topics. Call 1-800-829-4477 to lis-
Accessible versions of IRS published prod-
Bloomington, IL 61702-8903
ten to pre-recorded messages covering
ucts are available on request in a variety of
various tax topics.
alternative formats for people with disabilities.
CD/DVD for tax products. You can
Refund information. To check the status of
order Publication 1796, IRS Tax Prod-
Internet. You can access the IRS web-
your 2007 refund, call 1-800-829-4477
ucts CD/DVD, and obtain:
site at 24 hours a day, 7
and press 1 for automated refund informa-
days a week to:
tion or call 1-800-829-1954. Be sure to
wait at least 6 weeks from the date you
Current-year forms, instructions, and pub-
filed your return (3 weeks if you filed elec-
lications.
E-file your return. Find out about commer-
tronically). Have your 2007 tax return
cial tax preparation and e-file services
Prior-year forms, instructions, and publica-
available because you will need to know
available free to eligible taxpayers.
tions.
your social security number, your filing
Check the status of your 2007 refund.
status, and the exact whole dollar amount
Bonus: Historical Tax Products DVD -
Click on Where’s My Refund. Wait at least
of your refund.
Ships with the final release.
6 weeks from the date you filed your re-
Tax Map: an electronic research tool and
turn (3 weeks if you filed electronically).
Evaluating the quality of our telephone
finding aid.
Have your 2007 tax return available be-
services. To ensure IRS representatives give
cause you will need to know your social
accurate, courteous, and professional answers,
Tax law frequently asked questions.
Page 12
Publication 530 (2007)

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