Draft For Discussion - Example Plan For 5 Day Work Experience (Page 4 of 4) in pdf

Ideas for Potential Projects for the young people:

From our work with companies and our review of some of the case studies it can be

inspiring to give young people a project to work on that can give some structure to

what they do and support their other activities. The project can also be done as a

team involving a number of young people.

The results of the project can usually presented to a small audience of staff towards

the end of the work experience.

Ideas include:

In retail stores the young people are asked through their interactions with staff

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and customers to pull together a summary of the key things that can lead to a

positive customer experience.

A construction company asks the young people to work as a team to design a

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sustainable school, considering the key issues and requirements of the key

users.

An advertising company uses a real (but “historic”) customer request and asks

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the young people to develop a brief for the proposed advertising campaign.

One engineering firm, works to take apart and to reassemble engine parts. The

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young person is shown how to do this and then asked to follow the instructions

(with support available to rebuild a particular part on their own).

A building firm asked the young people to work on calculating the materials

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required for building projects – eg the numbers of brick required, and how much

cement. They are given the key rules etc and then asked to work through this

themselves.

Listening to calls in a contact centre or help desk and pulling out the key issues

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that were observed or the things that generate customer complaints.

A large IT services supplier has developed a questionnaire on the important

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aspects of the services they provide – so that the young people can capture their

learning as they go and get the most out of the time with each area.

In an airport the young person is presented with a mock fire incident and they are

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asked to analyse the situation and pull together a concise briefing based on the

relevant facts.

The young person can conduct mystery shopping activities to compare for

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example student bank accounts that are offered.

Draft For Discussion - Example Plan For 5 Day Work Experience Page 4