Patient Agreement Form

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Patient Agreement Form
ase read through ALL the information below before signing. The surgery will
Ple
take a copy and will keep it in your personal records to show you agreed to the
practices terms and conditions.
Disclosure
I the patient agree to disclose all material facts regarding my health to my general practitioner and
other clinical staff.
Treatment of staff
I agree with the policy of zero tolerance of abuse towards all staff, also not to behave in an abusive,
threatening or otherwise aggressive manner with any member of the practice. I Acknowledge the
right of the practice to remove me from the surgery list without appeal should I behave in a manner
prohibited.
Repeat prescription
I agree to request any repeat prescriptions two full working days before collection and give three full
working days when a bank holiday arises. I understand I can only request prescriptions within the
surgery by filling out a form or online, I cannot request over the telephone.
Complaints
I understand that if I am dissatisfied with the services at Herschel Medical Centre, I must speak to a
senior member of staff or write my complaint in writing.
Confidentiality
Herschel medical centre declares that all matters and information pertaining to the patient shall not
be released without the patients consent.
Appointments and emergency appointments
I agree to attend on time for all appointments that I book with the practice and cancel any I cannot
attend in advance but contacting the surgery or personally information the member of staff at
reception. I acknowledge that if I arrive late for an appointment, I may be asked to rebook for
another time. I agree to only use emergency appointments for medical conditions that require
immediate treatment.
Home visits
I shall only request a home visit from the practice under circumstances where I cannot physically
attend the practice for an appointment.
Chaperones
I understand that a chaperone is available for any consultation at any stage and that I can request
this via the reception staff or any clinic staff.

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