Application For An Operator'S Licence - Reading Borough Council (Page 14 of 14) in pdf

Note 14. CONTACT US

If you do not understand the application process you can contact us:

By e-mail:

licensing@reading.gov.uk

By phone:

0118 937 3762 choose option 1.

By post:

The Licensing Section, Civic Offices, Bridge Street, Reading, RG1 2LU.

Note 15. REFUND POLICY



If you withdraw or are refused your application before any process has been carried out, we will

levy a fee of 15% or £70.00 whichever is greater.



If you withdraw or are refused your application after the process has started, we will levy a fee of

30% or £140.00 whichever is greater.



If your application progresses to a Committee hearing, but is unsuccessful we will levy a fee of 50%

or £300.00 whichever is greater.



Charges made in accordance with the refund policy will be subject to an overall maximum of £500

Note 16. FAIR PROCESSING NOTICE

The Information that you provide to us in relation to this application, will be used by Licensing staff in

connection with the processing of your application. In addition it may also be provided to other Council

departments as required by them for the effective performance of their Council functions. These

include where your application has to be referred to committee for a decision in order to progress your

application, Legal Services, Committee Services & Councillors

The information in this application may also be passed to Housing & Benefit Fraud Prevention &

Detection, Council/Business Tax, Anti Fraud & Housing, and if you are applying to be a School Transport

driver, Child Protection & Education for the purposes of protecting children from harm.

Your information may also be passed on to third party organizations such as Thames Valley Police, CRB,

DVLA, Vehicle insurance companies, other Local Authorities & West Berkshire Occupational Health, for

the purposes of the prevention or detection of crime or fraud, or as required by law.

We comply with the Data Protection Act and its data protection principles, and accordingly we will

store all personal data securely whether electronically or in hard copy form.

We aim to keep electronic data for as long as the licence is in force plus 10 years for historical

purposes, before destroying it securely. We aim to keep paper documents in connection with your

application & consultation process for the application period, plus 6 years, before destroying it

securely.

If you have any concerns or any queries, or wish to make a subject access request, please contact the

Head of Legal Services"

Operator Application Form & Guide April 2016

Page 14 of 14

Application For An Operator'S Licence - Reading Borough Council Page 14