Citizen'S Complaint Form - Monterey County Sheriff'S Office

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CITIZEN’S COMPLAINT
MONTEREY COUNTY, CALIFORNIA
SHERIFF’S OFFICE
FORM
Proudly protecting the community since 1850.
1414 Natividad Road, Salinas CA 93906
(831) 755-3700
WHAT IF I HAVE A COMPLAINT?
A relationship of trust and confidence between members of the Sheriff’s Office and the community they serve is essential to
effective law enforcement. Law Enforcement Officers must be free to exercise their best judgment, and to initiate law
enforcement action in a reasonable, lawful and impartial manner, without fear of reprisal. So, too, enforcers of the law have a
special obligation to respect the rights of all persons. The Monterey County Sheriff’s Office acknowledges its responsibility
to establish a system of complaint and disciplinary procedures which not only subject the officer to corrective action when he
conducts himself improperly, but also will protect him from unwarranted criticism when he discharges his duties properly. It
is the purpose of these procedures to provide a prompt, just, open and expeditious disposition of complaints regarding the
conduct of members and employees of the Office.
To this end, Monterey County Sheriff’s Office welcomes from citizens of the community constructive criticism of the
Department and valid complaints against its members and procedures.
CAN A PERSON UNDER THE AGE OF EIGHTEEN
WILL SOMEONE LISTEN TO MY COMPLAINT?
MAKE A COMPLAINT?
Yes, they will. We want to find out if something went
Yes. Bring one parent, a guardian, or a responsible adult
wrong so we can see that it does not happen again.
with you.
IS THE SHERIFF’S OFFICE OUT LOOKING FOR
ARE COMPLAINTS INVESTIGATED THOROUGHLY?
COMPLAINTS?
Very thoroughly. We want to find out where we went
No, we are not. A complaint could mean that someone
wrong. By the same token, if a person makes a false
has not done a good enough job. However, we do want
complaint, we want to find out and take appropriate legal
to know when our service needs to be improved or
action.
corrected.
CAN
SOMEONE
GET
INTO
TROUBLE
FOR
DOES A COMPLAINT HAVE TO BE MADE IN
COMPLAINING?
PERSON?
Not if they have been truthful. We would not and could
No. We prefer to talk to a complainant in person, but
not bring charges against a person who has acted in good
we will accept a written complaint or a telephone call.
faith.
Persons making complaints will be personally
interviewed by an investigator during the investigation.
WHAT WILL HAPPEN TO THE OFFICER?
That depends on what he did. If his actions were
WILL THE SHERIFF BE AWARE OF A CITIZEN’S
improper, he will be disciplined by the Sheriff. If his
COMPLAINT?
actions were criminal, he will be dealt with like any other
Yes, he will. The Sheriff gets copies of all complaints
citizen.
against Deputy Sheriff’s. Each of the deputies’
superiors is also notified.
WILL THE PERSON COMPLAINING BE TOLD HOW
THE COMPLAINT CAME OUT?
WHO CAN A PERSON GO TO, TO MAKE A
Yes. Each complainant will receive a letter from the
COMPLAINT?
Sheriff’s Office telling them the disposition of the
Any member of the Sheriff’s Office can take a
investigation.
complaint. The information will be delivered to the
Professional Standards section where an investigation
WHAT ABOUT THE POLYGRAPH?
will be initiated.
In certain cases, where we cannot find the truth any other
way, the complainant may be asked to take a polygraph
WHO INVESTIGATES A CITIZEN’S COMPLAINT?
examination. The same is true for our deputies.
An investigator from the Professional Standards section
or a supervisor designated by the Sheriff.
Our goal at the Monterey County Sheriff’s Office is that
you will never need to use the information contained in
this folder.
Form # SO1018.01 Revised 05.02.2014

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