Form Gt-800011 - Communications Services Tax Page 2

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What is Exempt?
Dealers should not collect taxes on exempt sales of communications services.
Exempt transactions include:
Sales for resale
Sales or purchases of Internet access
Sales to Federal agencies, the state, any county or municipality, or other political
subdivision
Sales to religious and educational organizations with 501(c)(3), I.R.C. status
Sales to homes for the aged with 501(c)(3), I.R.C. status and that meet certain provisions
Examples of documentation needed:
Customer
Documentation Needed
Government
Written evidence, per Rule 12A-19.042,
Florida Administrative Code
Written evidence, per Rule 12A-19.043,
Religious and educational organizations, and
Florida Administrative Code
homes for the aged with 501(c)(3), I.R.C.
status
Resale
A copy of the customer’s Florida Annual
Resale Certificate for Communications
Services Tax, or a telephone or online
transaction or vendor authorization number.
See the “Annual Resale Certificate” section
for more information.
Partial Exemption for Some Residential Services
Communications services sold to a residential household are exempt from the 4.92 percent
state tax and the .15 percent gross receipts tax. Residential service is subject to the 2.37
percent gross receipts tax and local tax. This partial exemption does not apply to the sale of
mobile communications service, video service, direct-to-home satellite service, or any
residence that constitutes all or part of a transient public lodging establishment as defined in
Chapter 509, F.S.
Examples of how tax rates apply to services:
Local, long distance, VoIP, and toll telephone service is taxed at the total Florida rate of
7.44 percent, plus the applicable local tax rate. The 7.44 percent portion is composed of the
state rate of 4.92 percent and total gross receipts tax rate of 2.52 percent (.15 percent plus
2.37 percent). However, some services sold to a residential household are exempt from the
4.92 percent state tax and .15 percent gross receipts tax. (See section “Partial Exemption for
Some Residential Services.”)
Mobile communications and video services are taxed at the total Florida rate of 7.44
percent, plus applicable local tax rate. There is no residential exemption.
Telephone charges made at a hotel or motel and fax services are taxed at the total Florida
rate of percent, plus applicable local tax rate. There is no residential exemption.
Direct-to-home satellite is taxed at a state rate of 9.07 percent plus 2.37 percent gross
receipts tax for a total of 11.44 percent. There is no local tax and no residential exemption.
Florida Department of Revenue, Communications Services Tax, Page 2

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