Appendix E - Model Certified Application Counselor (Cac) Authorization Form Page 2

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Ø ______________________________________________________________________ [Names]
is required to act in my best interest.
Ø ______________________________________________________________________ [Names]
will follow privacy and information security standards when creating, collecting, disclosing,
accessing, maintaining, storing, and/or using my PII and/or the PII of my authorized
representative. Information about these standards will be provided.
Ø
_____________________________________________________________________ [Names]
aren’t expected or required to maintain or store any of my PII and/or the PII of my authorized
representative, other than this authorization form, but if ________________________________
____________________________________________________________ [Names] do maintain
or store my PII, they will follow privacy and information security standards.
Ø I and/or my authorized representative do not need to provide ____________________________
____________________________________________________________ [Names] contact
information, unless I want ________________________________________________________
[Names] to follow-up with me on applying for or enrolling into coverage. My consent to follow-
up is given by providing my phone number and/or e-mail address below.
Ø ______________________________________________________________________ [Names]
Ø I and/or my authorized representative don’t have to give ________________________________
____________________________________________________________ [Names] more
information than I and/or my authorized representative choose to provide.
Ø The assistance _________________________________________________________ [Names]
provide is based only on the information I and/or my authorized representative provide, and if the
information provided is inaccurate or incomplete, _____________________________________
____________________________________________________________ [Names] may not be
able to provide all the assistance available for my situation.
Ø If ___________________________________________________________________ [Names]
are unable to assist me and/or my authorized representative, they will refer me or my authorized
representative to another person who can help me (a Navigator or other Marketplace-authorized
assistance personnel), or to the Exchange call center.
Ø _____________________________________________________________________ [Names]
won’t charge me and/or my authorized representative a fee for any assistance provided.
Please sign and date the form:
____________________________________________________________________________
Signature of Consumer/Consumer’s Legal or Marketplace Authorized Representative (please circle a
status to indicate whether you’re the consumer or the consumer’s representative)
Date ________________________
__________________________________________________________________
Phone Number and E-Mail Address for Follow-Up (Optional)
PLEASE NOTE: Consumers may sign this authorization form themselves, or choose to have a legal or
Marketplace Authorized Representative complete this form.

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