Discrimination Complaint Form (Page 2 of 4) in pdf

Discrimination Complaint Form Page 2

(8) Town of Florence has 30 days to investigate the complaint. If more information is needed to

resolve the case, the Authority may contact the complainant. The complainant has 10 business

days from the date of the letter to send requested information to the investigator assigned to

the case. If the investigator is not contacted by the complainant or does not receive the

additional information within 10 business days, the Authority can administratively close the

case. A case can be administratively closed also if the complainant no longer wishes to pursue

their case.

(9) After the investigator reviews the complaint, she/he will issue one of two letters to the

complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the

allegations and states that there was not a Title VI violation and that the case will be closed. An

LOF summarizes the allegations and the interviews regarding the alleged incident, and explains

whether any disciplinary action, additional training of the staff member or other action will

occur. If the complainant wishes to appeal the decision, she/he has 10 days after the date of the

letter or the LOF to do so.

(10) A copy of either the closure letter or LOF must also be submitted to ADOT within 72 hours of

that decision. Letters may be submitted by hardcopy or email.

(11) A complainant dissatisfied with Town of Florence decision may file a complaint with the Arizona

Department of Transportation (ADOT) or the Federal Transit Administration (FTA) offices of Civil

Rights: ADOT: ATTN Title VI Program Manager 206 S. 17

Ave MD 155A RM: 183 Phoenix AZ,

85007 FTA: Attention Title VI Program Coordinator, East Building, 5

Floor-TCR 1200 New Jersey

Ave., SE Washington DC 20590

(12) A copy of these procedures can be found online at: Una copia de estos

procedimientos se puede encontrar en linea en:

Discrimination Complaint Form Page 2