Notice Of Cancellation Of A Continuing Services Contract Due To Material Change In The Circumstances Of The Supplier
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1Notice of Cancellation of a Continuing Services Contract
due to Material Change in the Circumstances of the Supplier
*When completing this form, please print clearly. Be sure to retain a copy of the completed form and proof of delivery to
the business.
A.) Consumer Information
________________________________________________________________________________
Full Name
Phone Number (with area code)
________________________________________________________________________________
Address
City
Postal Code
B.) Business Information
______________________________________________________________________________________________
Business Name
Phone Number (with area code)
______________________________________________________________________________________________
Address
City
Postal Code
C.) Notice of Cancellation
Sections 25(2) and (4) of the Business Practices and Consumer Protection Act state:
25(2) A consumer may cancel a continuing services contracts by giving notice of cancellation and the reason for the cancellation to the supplier at any
time if there has been a material change
(a) in the circumstances of the consumer, or
(b) in the services provided by the supplier.
25 (4) A material change in the services provided by the supplier occurs
(a) when, for reasons that are wholly or partly the fault of the supplier, the services are not completed, or at any time the supplier appears to be
unable to reasonably complete the services within the period of time stated by the supplier under section 24,
(b) when the services are no longer available, or are no longer substantially available as provided in the contract, because of the supplier’s
discontinuance of operation or substantial change in operation, or
(c)
when the supplier relocates his or her facility so that the distance between the supplier and the consumer is more than 30km greater than when
the supplier and the consumer entered into the contract, and the supplier does not provide reasonably comparable alternative facilities for the
use of the consumer not more than 30 km from the consumer’s location
Please consider this notice of cancellation of this contract between __________________________________________
(consumer name)
and ____________________________________ due to a material change in the services provided by the supplier.
(name of business as on contract)
D.) Refund Process
Section 25(6) of the Business Practices and Consumer Protection Act states:
25(6) If a consumer cancels a continuing services contract under subsection (2), the supplier must
(a) within 15 days after the notice of cancellation has been given, refund to the consumer,
(i) in the case of a cancellation under subsection (2) (a), the portion determined in the prescribed manner of all cash payments made under the
contract, less a prescribed amount on account of the supplier's costs, or
(ii) in the case of a cancellation under subsection (2) (b), the portion determined in the prescribed manner of all cash payments made under the
contract, and
(b) within 30 days after the notice of cancellation has been given, return to the consumer every negotiable instrument executed by the consumer in
connection with the contract.
As per above, I demand a refund to be provided to me within 15 days of _____________________________________.
(date of cancellation)
Signature_____________________________ Name______________________________Date___________________
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