Professional School Counselor Referral Process Guide Page 26
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28Missouri Comprehensive Guidance and Counseling Programs: Responsive Services Component
Referral Process Module
Page 26 of 28
RESPONSIVE SERVICES: REFERRAL PROCESS
Possible Questions for Parents/Guardians to Ask Outside Referral Resources
When seeking services of an individual/agency outside of school, it is important for you to work with
individuals/agencies you trust. Asking questions before you make a commitment to an individual or
agency, helps to avoid dissatisfaction later. These are questions that you may or may not want to ask.
REMEMBER: It is “ok” to have questions AND it is your right to ask and receive answers to your
questions.
What kind of concerns do you deal with?
What kinds of insurance do you take?
What is the cost of services?
Do you offer a free “trial session”? (Many individuals & agencies offer a free initial session)
Can you provide the appropriate services for my child?
Is there a waiting list for new clients? How long?
How long does the counseling process usually take?
Are transportation services provided?
Do you serve special needs populations? (e.g. children with Autism, Hearing Impairments,
Developmental Delays, Physical Handicaps)
What do you suggest for a student who is in danger to self or others?
Do you have bi-lingual (specific language?) professionals on staff for clients with limited English
proficiency?
Do you have a ____________professional to work with me/my child? (ask if you want a specific
gender, ethnicity, race employee to work with you or your child)
What shall I expect when I come in?
What do I need to bring with me?
How do I get there?
Any additional questions you may have.
Did you get all of your questions answered? If not, ask those questions again.
Missouri Comprehensive Guidance & Counseling Programs:
Linking School Success to Life Success
To ensure that the work of educators participating in this project will be available for the use of schools, the Department of Elementary
and Secondary Education grants permission for the use of this material for non-commercial purposes only.
May 2015
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