Emdeon Claims Provider Information Form Page 2

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Serving
individuals with m
mental health, devel
opmental disability
y or substance abus
se issues in Alexan
nder, Alleghany, As
she, Avery, Caldwe
ell, Cherokee, Clay
y, Graham, Haywoo
od,
Jackson,
Macon, McDowel
ll, Swain, Watauga
a and Wilkes Count
ties
Clearin
ng House Pr
re-Enrollme
nt Instructio
ons
HOW LO
ONG DOES PRE‐
‐ENROLLMENT T
TAKE? 
 
• Standard Proc
cessing time is 7
7‐10 business da
ays 
 
WHERE 
SHOULD I SEND
D THE FORMS? 
 
• Fax the form t
to 828‐225‐2804
4 Attn: Rob Min
nge 
 
WHO CA
AN SIGN THE FO
ORMS? 
 
• The provider (
(if for a solo doc
ctor) or the pres
sident, CEO, or o
owner of the gr
roup (if for a gro
oup) 
 
HOW DO
O I CHECK STAT
TUS? 
 
• Approximately
y 7 to 10 busine
ess days after Sm
moky Mountain
 Center receive
s your form the
ey will notify the
e clearing house
e of your approv
val. 
O
Once the clearin
ng house is noti
fied we will ent
ter your approva
al into our syste
em and notify 
  
 
  you via email. 
After you recei
ve this email yo
ou may begin su
ubmitting claims
s for electronic t
transmission. 
 
• If you DO NOT
T receive notific
ation from the c
clearing house, 
you must follow
w up with Smok
ky Mountain Ce
nter. You 
 
 
  can call 828‐58
86‐5501 ext. 29
901 and ask if yo
ou have been lin
nked to the spec
cified clearing h
house's submitte
er ID. 
 
 
 
 
 
 

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