Threatening Call Report Form

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THREATENING-CALL REPORT FORM
Instructions: BE CALM, BE COURTEOUS, LISTEN, DO NOT INTERRUPT THE CALLER, USE THIS
FORM AS THE CALL IS RECEIVED OR AS CLOSE AS POSSIBLE AFTER THE CALLER HANGS
UP.
Date _______________ Time________ Operator-Person receiving call______________
Exact words of person placing call ___________________________________________
_______________________________________________________________________
Questions to ask: (Use additional page or back of this page if necessary)
1. When is this going to occur? _____________________________________________
2. Where is the bomb-other material right now? ________________________________
3. What kind of bomb-material is it? _________________________________________
4. What does it look like? __________________________________________________
5. Why are you doing this? _________________________________________________
6. How can I get you not to do this? __________________________________________
Other instructions:
1.
Try to keep caller on the line.
2.
Tell him/her you have to talk to a higher authority to make decisions.
3.
Ask him/her to hold on or call back.
4.
Tell him/her you will do whatever it takes for him/her not to do this act so as lives can be saved and
people not hurt.
5.
Call your supervisor, supervisor to report to highest authority, who reports to highest available police
authority.
6.
Arrange immediately for tape recorder on line.
Try to determine the following (circle as appropriate).
Callers identity: Male-Female, Adult-Juvenile, Age ________
White-Black-Spanish-Other _______________
Voice: Loud-Soft, High Pitch-Deep Raspy Voice-Pleasant-Gruff, Intoxicated, Disguised
_________________________________________________________________
Speech: Fast-Slow, Distinct-Distorted, Stutter, Nasal, Slurred, Lisp, Other
_________________________________________________________________
Language: Excellent Good Fair Poor Foul Other ____________________________
Manner: Calm Angry Rational Irrational Coherent Emotional Righteous Laughing
Intoxicated ______________________________________________________
Background noises: Music, Other Voices, Office Machines, Animal Party Atmosphere
Telephone Booth, Echo, Radio, Music, Other Noises ____________
______________________________________________________
Additional information: ___________________________________________________
Signed: _________________________ Date: ____________ Time completed:_______

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