Customer Information Form Page 2

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*Service Provider :
China Mobile Hong Kong Company Limited
(CCSS is limited to the listed
China Unicom (Hong Kong) Operations Limited
service providers participated
China-Hong Kong Telecom Limited
in the scheme)
CITIC Telecom International Limited
CMMobile Global Communications Limited
CSL Mobile Limited
Hong Kong Broadband Network Limited
Hong Kong Telecommunications (HKT) Limited
Hutchison Global Communications Limited
Hutchison Telephone Company Limited
i-CABLE
IMC Networks Limited
Multibyte Info Technology Limited
New World Telecommunications Limited
SmarTone Mobile Communications Limited
Sun Mobile Limited
Wharf T&T Limited
*Referral Number Provided by the
1
Service Provider
:
*Description of the Complaint :
(Applicable to billing
dispute only, please use
separate sheet if needed)
*Disputed Amount :
HK$
(Applicable to HK$300 or above)
Date of Occurrence of Dispute :
Date of First Complaint to the
Service Provider :
Note:
*Mandatory field. Your application may be rejected if the required information is not
provided.
1
Please contact your service provider to obtain the Referral Number.

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