Use Case Template Page 6

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5. System prompts user to select transaction type
6. Customer selects Withdrawal From Checking
7. System prompts user to enter withdrawal amount
8. …
9. System ejects ATM card]
Alternative Flows:
[Document legitimate branches from the main flow to handle special
[Alternative Flow 1 – Not
conditions (also known as extensions). For each alternative flow reference the
branching step number of the normal flow and the condition which must be
in Network]
true in order for this extension to be executed. e.g. Alternative flows in the
Withdraw Cash transaction:
4a. In step 4 of the normal flow, if the customer is not in the bank network
1.
System will prompt customer to accept network fee
2.
Customer accepts
3.
Use Case resumes on step 5
4b. In step 4 of the normal flow, if the customer is not in the bank network
1.
System will prompt customer to accept network fee
2.
Customer declines
3.
Transaction is terminated
4.
Use Case resumes on step 9 of normal flow
Note: Insert a new row for each distinctive alternative flow. ]
Exceptions:
[Describe any anticipated error conditions that could occur during execution
of the use case, and define how the system is to respond to those conditions.
e.g. Exceptions to the Withdraw Case transaction
2a. In step 2 of the normal flow, if the customer enters and invalid PIN
1. Transaction is disapproved
2. Message to customer to re-enter PIN
3. Customer enters correct PIN
4. Use Case resumes on step 3 of normal flow]
[List any other use cases that are included (“called”) by this use case.
Includes:
Common functionality that appears in multiple use cases can be split out into
a separate use case that is included by the ones that need that common
functionality. e.g. steps 1-4 in the normal flow would be required for all types
of ATM transactions- a Use Case could be written for these steps and
“included” in all ATM Use Cases.]
[How often will this Use Case be executed. This information is primarily useful
Frequency of Use:
for designers. e.g. enter values such as 50 per hour, 200 per day, once a
week, once a year, on demand etc.]
Special Requirements:
[Identify any additional requirements, such as nonfunctional requirements, for
the use case that may need to be addressed during design or
implementation. These may include performance requirements or other
quality attributes.]
Assumptions:
[List any assumptions that were made in the analysis that led to accepting this
use case into the product description and writing the use case description.
e.g. For the Withdraw Cash Use Case, an assumption could be:
The Bank Customer understands either English or Spanish language.]
Notes and Issues:
[List any additional comments about this use case or any remaining open
issues or TBDs (To Be Determined) that must be resolved. e.g.
1. What is the maximum size of the PIN that a use can have?]
Page 6
7/23/2015

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