Coventry Health Care of Florida Pre-Authorization Rules
Authorizing Treatment for Members: Please refer to the Authorizing Treatment for Members section of the Provider Manual for additional information. Providers and
Hospitals shall use the Pre-Authorization Request Form found in the Forms Section of the Provider Manual or in the forms section of the website at
IMPORTANT: Members should refer to their Summary of Benefits or Evidence/Certificate of Coverage for information regarding their covered health care services.
Provider Type
Service/Procedure (regardless of place of treatment)
Ambulance Transport (non-emergency)
Automatic Implantable Cardioverter Defibrillator - (AICD)
IMRT
Air Ambulance (non-emergency)
Blepharoplasty
Laparoscopic Hysterectomy
Hospital Admission
Bone Growth Stimulators
Liquid Oxygen
Hospital Outpatient Services (all, includes
Breast Surgery for Benign Condition
Manipulation Under Anesthesia
2
diagnostic testing)
Clinitron Bed
MRA/MRI
1
Maternal Fetal Medicine
Cosmetic Surgery
Pain Management
2
Neuropsychology
CT/CTA/CCTA
Panniculectomy/Abdominoplasty
2
Non-participating Providers
Customized Wheelchairs
PET Scans
2
Oral Surgery
Diagnostic Nuclear Medicine & Nuclear Cardiology
Power Mobility Devices (power wheelchair and scooters)
3
4
Rehabilitation Facility Inpatient Admission
DME
Prosthetics/Braces/Orthotics
1
2
3
Reproductive Endocrinology
Echo Stress
Rehabilitation Therapies (PT, ST, OT)
Skilled Nursing Facility Admission
Enhanced External Counter Pulsation
Removal of Keloid/Lipomas
Vent/Sub-acute, Long-term Care Admission
Experimental/Investigational Services
Rhinoplasty/Septoplasty
Wound Care Centers (non-emergency)
Extracorporeal Shock Wave Therapy/Orthotripsy
Sclerotherapy for Varicose Veins
2
High Cost Radiology Services
Gastric Bypass/Banding
Sleep Studies
Genetic Testing
Spinal Fusion
4
Transplant Evaluations/Transplants
Home Health Services
1
Home Vents
Ultrasound, Pregnant Uterus, Transvaginal (76817)
Hospice Care
Uvulopalatopharyngoplasty
Hyperbaric Treatments
Wound Care (non-emergency)
Infertility Assessment/Treatment
Wound Vacs
Infusion* / Home/Office Drug-Replacement*
1
COMMERCIAL MEMBERS: Not required for members with a POS or PPO health benefits plan. However, if POS or PPO members do not obtain a prior authorization,
the amount covered by VISTA will be reduced by 20% or 50% depending on their specific health benefits plan
Clinical information will be required to substantiate request. The above list is subject to change.
The following is a list of ancillary providers that are to be used statewide for all lines of business (except as displayed below):
Specialty
Name
Phone #
Fax #
(800) 447-3725
2
National Imaging Associates, Inc. (NIA)
Web Address:
Diagnostic & High Cost Radiology Services
(800) 642-7821
4
Home Health Care
Univita Nursing Management
(888) 914-2201
(888) 914-2202 (except North Florida Healthy Kids)
4
Univita Specialty Infusion Pharmacy
(954) 217-6055
(954) 217-6062
Home Infusion/injectables
4
ICore
(866) 522-2469
(866) 522-2478
Home-Office Drugs/Drug Replacement
The ICore forms necessary to order the following are included in the Forms section of our Website at Drug Order for Home Use, Chemotherapy
Drug Replacement & Physician Office Medications.
The following is a quick reference of ancillary providers that can be used for West Florida:
Specialty/
Contact
Provider Name
County (ies) Serviced
Fax Number
Address
City
ST
Zip
Service
number
3
O2 Solutions
DME/Resp Therapy Hillsborough; Pasco; Pinellas
727-934-3979
727-581-3618 1441 Savannah Ave, Ste B
Tarpon Springs
FL
34689
Hernando; Hillsborough,
3
BayCare Home Care
800-940-5151
800-676-3128 8452 118th Ave
Largo
FL
33773
DME/Resp Therapy
Pasco; Pinellas; Polk
4
Interim Health Care
Pinellas; Pasco; Hillsborough
727-535-4455
727-538-2002 4726 N Habana Ave # 203
Tampa
FL
33614
Home Health
Hernando; Hillsborough,
4
BayCare Home Care
Home Health
800-940-5151
800-676-3127 8452 118th Ave
Largo
FL
33773
Pasco; Pinellas; Polk
4
Palms Home Care
Hillsborough
813-872-8566
813-342-5274 6001 Webb Road
Tampa
FL
33615
Home Health
4
Palms Home Care
Pinellas
727-384-0300
727-343-2472 5633 1st Avenue South
St. Petersburg
FL
33707
Home Health
4
Advantage Homecare
Hillsborough
813-496-9619
813-290-9095 8606 Boulder Court
Tampa
FL
33615
Home Health
Hernando; Hillsborough,
4
BayCare Home Care
Home Infusion
800-940-5151
800-676-3129 8452 118th Ave
Largo
FL
33773
Pasco; Pinellas; Polk
3
Hernando; Hillsborough,
Prosthetics &
BayCare Home Care
800-940-5151
800-676-3130 8452 118th Ave
Largo
FL
33773
Pasco; Pinellas
Orthotics
Reminder: In West & North Florida, DME and rehabilitation therapies should be pre-authorized through Coventry Health Care of Florida’s Authorization Department.
For South Florida, send requests for the following services to our contracted vendors:
Specialty
Name
Phone #
Fax #
3
DME
Florida Home Medical Equipment
(888) 914-2201
(888) 914-2202
County: Dade
Radiation Oncology/Therapeutic
County: Broward, Palm Beach,
Products: Commercial & Medicare
Oncology/Hematology/Oncology
Martin & St. Lucie
Product: Medicare
County: Dade, Broward, Palm
Cardiology
Beach, Martin & St. Lucie
Products: Medicare
3
Rehabilitation therapy is initiated by the PCP with a Referral to a participating therapist for one visit for assessment. The therapist will then obtain the authorization
from the Network for South Florida