Work Breakdown Structure Page 5
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1
2
3
4
5
6WBS Id
WBS Name
Include
Complexity
Estimated Effort
Dependency
Owner
(Completion
Criteria)
conversation,
presentations to
staf, collecting
feedback. All
issues and
concerns are
compiled.
2.1.1
Survey result
Publish and
Medium
16hrs
None
Name
categorize survey
2.1.2
Analyze the RT
RT queues are
Medium
16hrs
None
Name
queues
compiled and
categorized.
2.1.3
analyze help
Emails categorized
Medium
7hrs
None
Name
emails
and compiled.
2.1.4
Presentation
Feedbacks from
Medium
7hrs
None
Name
presentations are
compiled.
2.1.5
Investigate the
Look at how other
Medium
4hrs
None
Name
other systems
institutions have
delivered
functionality
2.2
Focus Group
2.2.1
Selection of focus
Analyze
Medium
4hrs
2.1.1, 2.1.4
Name
group
volunteers and
send targeted
emails to get
representative
sample of
managers and
employee
2.2.2
Kick of
Introduce project
Medium
12hrs
2.2.1
Name
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