Problem Solving Worksheet - Long Form

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Tracking Number:
Customer/ Machine:
Response Due Date:
8D Problem Solving Worksheet – Long Form
Status
Step
0
1
2
3
4
5
6
7
8
Action
Prepare
Team
Describe
Contain
Diagnose
Solve
Validate
Prevent
Wrap
Registered problem and
Long Term Corrective
Long Term Corrective
Long Term Corrective
Short Term Corrective
Action implemented.
Action confirmed effective.
Action developed but not
Action in place in house.
Monitoring/evaluating
Problem closed.
implemented.
effectiveness.
Is an Emergency Response Action Needed?
Prepare for Problem Solving
-
(If needed document actions in Action Item Table)
Does the problem warrant/require an 8D? If
0
so comment why and proceed.
Team Goals:
Assemble Team
- Establish a small
group of people with the process/product
knowledge, allocated time, authority and skill
1
Team Objectives:
in the required technical disciplines to solve
the problem and implement corrective
actions.
Name (Team Leader First)
Sketch of Problem
Describe Problem
- Provide the
starting point for solving the problem or
nonconformance issue.
2A
Need to have “correct” problem description to
identify causes. Need to use terms that are
understood by all.
Part Number(s)/ Process:
Customer(s)/ Machine:
List all of the data and documents that might help you to
define the problem more exactly?
Is there an action plan to collect additional information?

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