Customer Complaint Form Page 2
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1
2COUNCIL USE ONLY
INVESTIGATION DETAILS
Name of Person investigating incident
Title
Date of Investigation
/
/
Customer complaint acknowledged
Date:
/
/
(within 5 days of receipt)
Investigation Details
(If no action is to be taken, please explain why)
Date to be completed
ACTIONS ARISING FROM INVESTIGATION
Immediate
Further recommendations
INVESTIGATION OFFICER
Signature
Date
Yes
No
Complainant Advised
Record No
AR
/
Date
F10/2945 - AR11/5432
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