Public Service Loan Forgiveness (Pslf): Employment Certification Form Page 4

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Step 2 – Submit the completed form to FedLoan Servicing (PHEAA), the PSLF servicer, following the
instructions on the form.
Step 3 – FedLoan Servicing (PHEAA) will review your Employment Certification form, ensure that it is
complete, and, based on the information provided by your employer, determine whether your employment is
qualifying employment for the PSLF Program.
Step 4 – If the form you submit is incomplete or your employment does not qualify, FedLoan Servicing
(PHEAA) will notify you and you will have an opportunity to provide additional information.
Step 5 – If FedLoan Servicing (PHEAA) cannot determine whether your employment qualifies, you may be
asked to provide additional information or documentation to help establish your employment with a qualifying
public service organization. This documentation may include an IRS Form W-2, pay stubs, or other
documents from your employer that substantiate your employment at the organization or documentation
supporting your employer’s eligibility as a public service organization.
Step 6 – If your employment qualifies and some or all of your federally held loans are not serviced by
FedLoan Servicing, those loans will be transferred to FedLoan Servicing (PHEAA) so you will have a single
loan servicer for all of your federally held loans. Earlier payments made to other federal loan servicers will be
evaluated to see if they are qualifying PSLF payments after those loans are transferred.
Step 7 – FedLoan Servicing (PHEAA) will notify you whether your employment qualifies, and how many
payments during the certification period were qualifying payments, the total number of qualifying payments
you have made, and how many payments you must still make before you can qualify for PSLF.
What should I do after I become eligible for PSLF?
After you make your 120th qualifying payment, you will need to submit the PSLF application to receive loan
forgiveness. The application will be available before the first borrowers will be eligible for PSLF Program
forgiveness, in October 2017. You must be working for a qualified public service organization at the time you
submit the application for forgiveness and at the time the remaining balance on your loan is forgiven.
We look forward to working with you while you learn more about PSLF and work towards your goal of making 120
qualifying payments. If you have any more questions, look at the PSLF Questions and Answers document at
or contact your federal loan servicer.
This information was updated in the summer of 2013. For updates or additional information on federal
student aid, visit StudentAid.gov.
July 2013
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