Claim Form - Vetsure Page 3
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3HOW TO CLAIM - DOCUMENTS REQUIRED HELP SHEET
To enable us to assess your claim we will require the following:
What are you claiming for?
Documents we require
Enclosed
(Tick to confirm)
Veterinary Fees
Claim form fully completed and signed by you (the named policyholder) & your
Veterinary Surgeon.
A full clinical history from your Veterinary Surgeon.
An itemised invoice/receipt showing all the treatment carried out.
Death Benefit
Claim form fully completed and signed by you (the named policyholder) & your
Veterinary Surgeon.
Purchase receipt from the breeder or donation receipt if adopted through a rescue
organisation.
Boarding Kennel/Cattery
Claim form fully completed and signed by you (the named policyholder).
Kennel or cattery invoice.
Letter from your GP or hospital confirming the dates you were hospitalised.
Advertising & Reward
Claim form fully completed and signed by you (the named policyholder).
Searchers fee invoice if appointed.
Receipts for stationery used.
The finder of your pet detailing the reward you gave.
Theft or Straying
Claim form fully completed and signed by you (the named policyholder) & your
Veterinary Surgeon.
Purchase receipt from the breeder or donation receipt if adopted through a rescue
organisation.
Name and telephone number of rescue centres or dog warden you have contacted.
Transportation and
Claim form fully completed and signed by you (the named policyholder).
Overnight
Accommodation invoice.
Expenses
Fuel receipt.
Details of car make and model.
Details of distance travelled.
Holiday Cancellation
Claim form fully completed and signed by you (the named policyholder).
Travel operator (or similar) confirmation letter of cancellation and costs charged.
Overseas Travel
Claim form fully completed and signed by you (the named policyholder) & the
treating Veterinary Surgeon.
A full clinical history from your Veterinary Surgeon.
An itemised invoice/receipt showing all the treatment carried out.
Liability, Accidental Damage You will need to complete a Liability Claim form, please contact us to obtain a copy.
Important: Please refer to your policy terms and conditions and exclusions which shows the level of cover you have in place for your
pet and what benefits are available to you. Not all of the benefits listed here are claimable on certain policies.
Pet Doctors pet insurance is a trading name of TVIS Ltd whose company registration no. is 06820979 and registered address is 2nd Floor Titan Court,
3 Bishop Square, Hatfield, Hertfordshire, AL10 9NA. TVIS Ltd is authorised and regulated by the Financial Conduct Authority (FCA no.523215).
Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell. Atlas Insurance PCC Limited is a cell company authorised by
the Malta Financial Services Authority to carry on general insurance and is a member of the UK's Financial Services Compensation Scheme.
Registered in Malta at Xbiex Seafront, Ta' Xbiex XBX1021, Malta. (Company Registration no. C 5601).
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