Customer Order Form - County Of Los Angeles Department Of Public Works, Waterworks Division Page 2

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RULE 1-H-22
CUSTOMER ORDER FORM: No charge will be made for the mere turning on of the water supply upon the opening of a new account for any kind of
service. An application form provided by the District must be signed by the applicant. Such application will be known as "CUSTOMER ORDER FORM"
and shall contain the following provisions.
1.
Applicant shall agree to accept the services applied for subject to the rules and regulations of the District and to pay theretofore at regular rates.
Should the applicant subsequently cancel one or more items of services, such cancellation shall not change or affect the items of his application in
respect to the remaining item or items of service.
2.
When a customer/applicant has requested water service to be initiated (turned on) or discontinued (turned off), the District requires at least one (1)
working day (24 hours) advance notice. The provisions of the application, obligating the applicant to accept and pay for service shall remain in force
until said notice is given and the customer is obligated to pay all bills in full to date of receipt of said notice by the District.
3.
Applicant shall further agree to assume all liability for any damage occurring on the premises served, or elsewhere, by reason of open faucets, faulty
fixtures, or broken pipes at or after the time when service is turned on, whether or not at the time of turn on there was a responsible person on the
premises.
Whenever there is a change in customer status through change in ownership or tenancy of a premise, there shall be filed with the District a Customer
Order Form signed by the owner and by the tenant where applicable. For Marina Del Rey Water Systems, the lessees are considered to be "owners"
for the purpose of this sub-rule.
The Customer Order Form will be furnished by the District to the new customer or the customer's agent or representative for the customer, if not the owner, to
obtain the owner's signature. Should the new customer not be the owner of the premises and the owner's signature cannot be obtained prior to the new customer
occupying the premises and requiring water service, the District will accept a Temporary Customer Order Form signed by a person who is an authorized agent, or
representative of the owner. The Temporary Customer Order Form must be replaced by a Customer Order Form signed by the owner within thirty (30) days
following the commencement of service. Should there not be a valid Customer Order Form on file with the District, water service to the premises may be subject to
discontinuance at the option of the District.
Service may be denied a new applicant if he fails or refuses to provide necessary billing information such as the name of the previous owner, realtor, or
broker handling the transaction, or some responsible party who has managed or will manage the property.
Should the owner of the premises re-designate by Customer Order Form at any time that the water bill is to be delivered to any other address; the
District will endeavor to do so as of the next bill.
The Customer Order Form when filed with the District is to be accompanied by a document verifying proof of ownership of the premises by the owner who signed
the Form. Should such document not be readily available, the District will accept temporarily in lieu of a letter from a bank or escrow service company stating that the
name of the owner and the date ownership began. The property ownership document must then be filed with the District within sixty (60) days, or the water service
will be subject to discontinuance thereafter without further notice. Proof of ownership documents shall be in the form of acceptable title documents.
Should the District not receive the Customer Order Form and the ownership verification document within the time period allowed, the District may
initiate service termination proceedings similar to that given in Rule l-H-26g including requiring payment of the reconnection and restoration charge.
RULE 1-H-25d
Unless the applicant for water service specifies otherwise to the District, all bills will be mailed to the same address to which water service is furnished.
The District may at its option and upon written request of the owner (where the bill is designated to be sent to a tenant or agent at an address different
than the owner's address) may send to the owner a duplicate copy of any bills of the premises.
Upon written request by the applicant or customer the District will render up to a triplicate billing for an account on a regular basis until notified to do otherwise.
RULE 1-H-26d
Water bills may be addressed in the name of the property owner or other person in possession of the property served, or the applicant for water service. The addressee
of the water bill shall be primarily responsible for payment thereof, but the District reserves the right to hold the property owner ultimately liable for water service furnished
to the premises subsequent to the date of purchase by the owner.
All water bills sent to a tenant, a lessee, a person buying property on term contract (option to buy) shall remain ultimately the owner's responsibility.
Should property under contract go into foreclosure, or should said contract be returned to the owner, such water bills shall ultimately remain the owner's
responsibility.
"Date of purchase' shall be defined as being the date of document transferring title to parcel of property from the prior owner to a new owner. Date of closure of
escrow for transferring title to a premise may be accepted by the District in lieu of the "Date of Purchase." Changes in name and reorganization of companies owning
property shall be not considered as being a change in ownership.
All water bills incurred by a premise prior to a date of purchase shall be the responsibility of the owner of the premises subsequent to the date or purchase.
CHANGES TO THIS FORM MUST BE REVIEWED AND APPROVED BY COUNTY COUNSEL

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