Send completed form and documentation to:
OTC (Over-the-Counter)
Aetna
Reimbursement Claim Form
PO Box 4000
Richmond, KY 40476-4000
Fax to: 1-888-238-3539 (1-888-AET-FLEX)
Preparing Your Claim Form
• Complete all sections below. Include an itemized purchase receipt for each OTC item and Prescription if applicable.
• Retain copies for your files. Claim information cannot be returned.
• Do not highlight the form or enclosed information. Highlighting makes scanned and faxed documents difficult to read.
• As a participant, you have been assigned a unique Identification Number – 9 digits preceded with a “W”. If you do not
know your W#, you can locate it on any of these sources – Explanation of Payment (EOP) or your Aetna Medical ID Card (if
you have Aetna medical coverage); Member Services (call Member Services).
NOTE: If you prefer, you can use your Social Security number in this field.
• We recommend that your Total Amount Submitted be a minimum request of $25.
1. Employee Information
Employee’s Identification Number
Employee’s Last Name
First
MI
Daytime Telephone Number
(
)
-
W
Street Address
City
State
ZIP Code
2. Employer Information
Employer Name
Control Number
3. Expense Information
A Prescription is required with each request for reimbursement for OTC medicines. The prescription must include
the patient’s name and be written, signed and dated by the licensed health care professional. Please see below for OTC items that do not
require a prescription.
OTC Product Name
Date of Purchase
Amount Submitted
(e.g.,contact lens solution)
(date each product was purchased)
(amount paid for each product)
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
Sales Tax (where applicable)
$
Total Amount Submitted
$
4. Employee Certification
I certify that the expenses for which I am seeking reimbursement from have been incurred by me, or by an individual who
qualifies as my spouse or my dependent under IRS guidelines. I further certify that these expenses have not been
reimbursed, nor shall reimbursement be sought, from any other health plan coverage, including a Health Savings Account
(HSA). I also certify that I have not, and will not, claim a tax deduction or credit for these expenses on my federal income tax
return, or on my state or local tax returns in violation of state or local law. I agree to submit and retain sufficient
documentation for any expense for which I seek reimbursement.
Any person who knowingly and with intent to defraud files a statement of claim containing any materially false, incomplete or
misleading information is guilty of a crime.
Employee Signature
Date
Sign Here ►
See reverse side for examples of eligible expenses.
GC-15 (2-14) J
R-POD