Aetna Rx Home Delivery Form

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Medication Order Form
Aetna Rx Home Delivery
®
Mail this form to:
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AETNA RX HOME DELIVERY
PO BOX 417019
KANSAS CITY MO 64179-7019
Member ID # (if not shown or if different from above)
Prescription Plan Sponsor or Company Name
Instructions:
Please use blue or black ink and print in capital letters. Fill in both sides of this form.
New Prescriptions - Mail your new prescriptions with this form.
Number of New prescriptions:
Refills - Order by Web, phone, or write in Rx number(s) below.
Number of Refill prescriptions:
To get your order sooner: Request refills or new prescriptions online at or call
toll-free 1-844-741-8423, TTY 711.
A
Shipping Address. To ship to an address different from the one printed above, enter the changes here.
Last Name
First Name
MI
Suffix (JR, SR)
Street Address
Apt./Suite #
Use shipping address
for this order only.
City
State
ZIP Code
Daytime Phone #:
Evening Phone #:
B
Refills. To order mail service refills, enter your prescription number(s) here.
1)
2)
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Aetna wants to provide you with high quality medicines at the best possible price. In order to do this, we will substitute
equivalent generic medicines for Brand name medicines whenever possible. If you do not want us to substitute
generics, please provide specific instructions including drug names, use the “Special instructions” section of this form.
All claims for prescriptions sent to Aetna Rx Home Delivery using this form will be submitted to your prescription
benefit plan for payment. If you do not want them submitted to your plan, do not use this form. You may call Customer
Care to make alternate arrangements for submission of your order and payment.
We may package all of these prescriptions together unless you tell us not to.
Please Note: By submitting this form you verify that the information is correct, that the prescriptions
enclosed are for use by eligible participants and authorize the release of all information to the Plan
Sponsor, administrator, or underwriter. All communications regarding this account will be directed to the
member (employee/retiree). If a spouse or other eligible dependent wishes to direct their communications
to an alternate address or telephone number, they may make this request by completing the Confidential
Communications Request form provided in the Privacy Notice, or as available on our website.

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