From Student To Professional: A Guide To Resume Writing Page 22
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27-Sample ASCII Resume-
REBECCA ABRAHAM
OBJECTIVE
Computer Network Specialist, Spring Forward Technologies
EDUCATION
B.S. Computer Science; English Minor, 20XX
Alverno College, Milwaukee, WI
TECHNICAL SKILLS
*Managed troubleshooting and analysis in Windows 20xx & 20xx server environment,
including Active Directory
*Installed, upgraded, and configured server OS and applications for 600 work
stations
*Installed and configured Cisco VoIP phones; used knowledge of Cisco Call Manager
*Created 5 business web sites using Dreamweaver
*Created and documented a record-keeping system for child care center using Excel
*Used Microsoft Office applications, including Excel, PowerPoint, Word and Access to
create spreadsheets, presentations, and print materials in business settings
*Upgraded PC and Macintosh hardware and software applications on computers and
servers
*Skilled in using Windows 20xx, Windows 20xx, Windows NT 20xx OS and Mac OS X
RELEVANT COMPUTER EXPERIENCE
April 20xx - Present
Desktop Support Analyst, Capitol Guardian Press, Madison, WI
*Interned on computer systems for 3 months, resulting in offer of full-time
employment
*Supported end users by resolving technical PC and Mac problems in a team
environment
*Built and re-imaged 15 computers to comply with company standards and needs; met
deadlines and budgets
*Configured Network printer, serving staff of 10, reducing down time by 25%
*Set up Cisco VoIP phone deployment for 500 users with Telecom Engineer
*Reset and unlocked users’ accounts using Active Directory software
*Acquired fundamental skills in Citrix through solving end users’ connectivity
issues; reset Citrix sessions
ADDITIONAL WORK EXPERIENCE
20xx - April 20xx
Office Assistant, Lead Teacher; Willow Creek Child Care
*Performed regular maintenance and system updating on 6 Mac OS X computers
*Designed newsletters, flyers, memos, payment and attendance charts using MS Word,
Excel, & Publisher
*Designed and taught Pre-K curriculum to groups of 4-10 children with co-teacher
*Initiated Parent/Teacher conferences bi-annually resulting in improved
communication and student behaviors
*Provided business function support to staff of 6: gave tours to potential clients,
managed record keeping using Excel
VOLUNTEER ACTIVITIES
20xx – Present
Youth Event Coordinator, Group Leader; Good Shepherd Church
*Organized yearly winter retreats for groups of 30 teens; recruited leaders and
implemented theme and activities
*Coordinated full day summer event serving 300 teens; planned leadership meetings,
food service, activities
*Ran bi-annual youth weekend serving low income people; recruited leaders and led
meetings
*Led and supervised groups of 10-15 teens on 3 week service tours to Mexico as part
of 3 person team
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