Electricity Rebate/reticulated Natural Gas Rebate (Page 3 of 4) in pdf

Electricity Rebate/reticulated Natural Gas Rebate Page 3

Verification of Eligibility

The concession will only be paid if the customer gives their consent to the Retail Entity to disclose relevant

personal information to the Department of Communities, Child Safety and Disability Services, Department

of Human Services (Centrelink) and Department of Veterans’ Affairs, so they can check the customer’s

continued eligibility for the concession.

Change in Circumstances

Customers must notify their Retail Entity immediately of any changes to their address or eligibility to

receive the concession. The Retail Entity may require a new application to be submitted.

Renewal of Application

Renewal of application for the rebate may be required periodically at the discretion of the Retail Entity. A

new application must be lodged if changing retailers.

Fraudulent Claims

The Electricity Rebate and the Reticulated Natural Gas Rebate schemes were introduced to provide

concessions to those people considered most in need of financial assistance. Where such an application

has been submitted for the purpose of fraudulently obtaining a rebate, legal action may be taken against

the customer.

Further Information

If you require further information or assistance with completion of the application form please telephone

your Retail Entity.

Electricity Rebate/reticulated Natural Gas Rebate Page 3