Nc Dma Carolina Access Override Request Form

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NC DMA Carolina ACCESS Override Request Form
DMA-0010 V1.0
Recipient Information
Recipient ID #: ___________________________________________________________________________
Last Name: _________________________________ First Name:___________________________________
Date of Birth: ______________ Gender: _____ Date(s) of Service: _________________________________
Requesting Provider’s Information
Requesting Provider’s NPI #:_________________________________________________________________________
Requesting Provider’s Name of Practice: _______________________________________________________________
Site Address: _____________________________________________________________________________________
City: ______________________________ State: __________________ 9 Digit Zip Code: ______________________
CCNC /CA PCP Information
Verified name of the PCP on record on the Date(s) of Service per the EVS or AVR:
________________________________________________________________________________________________
Person contacted at PCP’s Office: ___________________________________ Date contacted: ___________________
Reason the PCP stated he/she would not authorize treatment: ____________________________________________
________________________________________________________________________________________________
Reason recipient did not go to the PCP on record: ______________________________________________________
________________________________________________________________________________________________
Reason services were provided prior to receiving PCP authorization or requesting an Override: ___________________
________________________________________________________________________________________________
Diagnosis or presenting symptoms: ___________________________________________________________________
________________________________________________________________________________________________
Override Information
I am requesting an override due to:
Enrollee linked incorrectly to PCP. Please explain: ___________________________________________________
________________________________________________________________________________________________
Who is the correct PCP? ____________________________________________________________________________
Child has been placed in foster care in another area: _________________________________________________
Recipient has moved to another county: ___________________________________________________________
An inpatient admission from the Emergency Dept.
Recipient’s condition is catastrophic. Please explain: _________________________________________________
________________________________________________________________________________________________
Unable to contact PCP. Please explain: _____________________________________________________________
Recipient is in a course of treatment. Please explain: _________________________________________________
Other. Please explain: ___________________________________________________________________________
________________________________________________________________________________________________
Complete this form to request a Carolina ACCESS override when you have received a denial for EOB 270 or 286 or the
Primary Care Provider (PCP) has refused to authorize treatment for past date(s) of service. The request must be
submitted within six months of the date(s) of service. Overrides will not be considered unless the PCP has been contacted
and refused to authorized treatment.
Requestor’s Name _______________________________ Phone Number: __________________Ext_______
Requestor’s Signature:_____________________________________________ Date:_____________________
Fax this form to CSC at: (855) 710-1964

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