(Feedback Form)
Therapist’s Name: ______________________________________
Client’s Name: _________________________________________
Session Length Time: ___________________________
FEEDBACK QUESTIONS
1. How were you feeling before the treatment? ____________________________________________________
2. What did you like most about this session? _____________________________________________________
3. What would you improve? __________________________________________________________________
4. How long was your actual treatment? _____________________________
5. Do you feel that the therapist was knowledgeable? _________________________
6. Did you feel cared for? _______________________________________
7. After having received this treatment, how much better do you feel? _________________________________
PREMASSAGE: Did your therapist…
Start the appointment on time? ____ Yes ___ No
Take a current medical history or review your patient intake form with you? ___ Yes ___ No
Go over procedures, policies and disclosure with you? ___ Yes ___ No
Discuss your needs and agree on the treatment right for you? ___ Yes ___ No
Wash their hands before the massage? ___ Yes ___ No
DURING THE MASSAGE: Did the therapist…
Drape areas of your body that were not being worked on with towels/sheets? ____ Yes ___ No
Ask you for feedback about pressure being applied? ____ Yes ___ No
Respond appropriately to your feedback? ____ Yes ___ No
Answer your questions? ____ Yes ___ No
Ensure that the room was at a comfortable temperature throughout the session? ____ Yes ___ No
Have a rhythm or flow? ____ Yes ___ No
POST MASSAGE: Did the therapist…
Conclude the appointment on time? ____ Yes ___ No
Provide you with appropriate feedback after the massage? ____ Yes ___ No
PROFESSIONAL ATTITUTE: Did the therapist…
Dress in an appropriate and professional manner? ____ Yes ___ No
Allow you to undress/dress in private? ____ Yes ___ No
Have towels/sheets large enough for secure draping? ____ Yes ___ No