Form Cg-16700 - Norh American Ice Service Customer Survey Form Page 2

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Please mark the choice that is closest to how you would answer the questions below. Please use the
blank lines below each section to provide any additional input or comments.
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Are NAIS iceberg products useful to you?
Do you find NAIS iceberg products accessible?
Do NAIS iceberg products reach you in a timely manner?
Based on your experience, how accurate is the Iceberg Limit?
Extremely Accurate (icebergs never seen outside the Iceberg Limit)
Very Accurate (icebergs rarely seen outside the Iceberg Limit)
Somewhat Accurate (icebergs occasionally seen outside the Iceberg Limit)
Never Accurate (icebergs always seen outside the Iceberg Limit)
Please mark the choice that is closest to how you would answer the questions below. Please use the
blank lines below each section to provide any additional input or comments.
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How often do you use NAIS iceberg products?
How often do you get ice information from routing services?
How often do you report icebergs to MCTS St. John’s?
How often do you detect or observe icebergs?
Please rank the following IIP products according to usefulness (1 = least important, 7 = most important)
NAIS SafetyNET Bulletin
NAIS SITOR Bulletin
NAIS NAVTEX Bulletin
NAIS Radio Facsimile Chart
NAIS Notice to Shipping
NAIS Website Products
NAIS List Server
How would you improve IIP’s products to make them more useful and convenient?
Please mail to:
Commander
International Ice Patrol
1 Chelsea Street
New London, CT 06320 USA
FAX to:
860-271-2773
iipcomms@uscg.mil
iipscomms@uscg.mil
Email to:
Privacy Act Notice
46 U.S.C. §80302 authorizes the collection of this information.
Authority:
The Coast Guard will use this information to conduct a customer satisfaction survey of North American Ice Service (NAIS) products provided to the
Purpose:
maritime community and other personnel or applicants who work in or around the vicinity of the Grand Banks of Newfoundland, specifically operating
during the annual ice season, historically between February and August of each year.
The information will be used by and disclosed to Coast Guard personnel and contractors or other agents who need the information to assist in activities
Routine Uses:
related to iceberg navigation hazards. Additionally, the Coast Guard may share the information with NAIS partners or other government agencies as
necessary to respond to potential or actual threats to transportation, or pursuant to its published Privacy Act system of records notice.
Furnishing this information is voluntary.
Disclosure:
CG-16700 (07/13)
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