Instructions For Benefit Accuracy Measurement Form Bam-17 May 2007 Page 2

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WHY IS THIS INFORMATION NEEDED?
• BAM staff must verify wages because the right to collect benefits, plus the amount and duration of
benefits, are based on previous earnings, length of employment, and current earnings, if any.
• In order to qualify for benefits, a person must be able to, available for and actively seeking work if
previously directed to do so. Persons receiving benefits are required to report all work search
contacts and the results of each. As a result, BAM staff verify the work search of claimants being
reviewed by contacting the employers reported.
• In order to qualify for benefits, claimants must have become unemployed through no fault of their
own. It may be necessary for BAM staff to contact employers to substantiate the claimant's reason
for becoming unemployed.
WHO CONTACTS EMPLOYERS?
Employers may be contacted by one of several BAM specialists. These specialists have been
carefully selected and have received intensive training for the BAM Program. Each specialist is
knowledgeable about unemployment insurance laws and policies and strives to ensure that they are
followed.
HOW OFTEN ARE EMPLOYERS CONTACTED?
Because the cases for review are randomly selected, the exact number of contacts is not predictable.
BAM staff will contact employers only when the need arises.
Sample cases of unemployment benefits paid or denied throughout the state are selected and
assigned for investigation each week. Thus, investigations involve any number of employers with
whom the claimant worked or inquired about work. The geographic distribution of the claims load
and the sample cases should be similar over the long run and, therefore, contacts by BAM staff
should not become a burden.
HOW CAN EMPLOYERS HELP?
Employers can help by:
1. Honoring BAM staff's requests for information
2. Providing the requested information promptly
3. Providing information that is accurate to the best of their knowledge
4. Attending all Unemployment Insurance hearings when so requested
5. Sharing other information that might help the staff in determining if the person under review
was truly eligible for the benefits received, or denied properly
Equal Opportunity is the Law
The State of Vermont is an Equal Opportunity/Affirmative Action Employer. Applications from women, individuals with disabilities, and
people from diverse cultural backgrounds are encouraged. Auxiliary aids and services are available upon request to individuals with
disabilities. 711 (TTY/Relay Service) or 802-828-4203 TDD (Vermont Department of Labor).
Interpretative services are available for limited English proficiency customers. For more information please visit:
oasam/programs/crc/ISpeakCards.pdf
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