•
penses and most other miscellaneous itemized
Order IRS products online.
cations. Some IRS offices, libraries, gro-
•
deductions on Schedule A (Form 1040), must be
cery stores, copy centers, city and county
Research your tax questions online.
reduced by 2% of your adjusted gross income.
•
government offices, credit unions, and of-
Search publications online by topic or
Employee property is property used in perform-
fice supply stores have a collection of
keyword.
ing services as an employee.
products available to print from a
•
View Internal Revenue Bulletins (IRBs)
CD-ROM or photocopy from reproducible
published in the last few years.
proofs. Also, some IRS offices and librar-
•
Figure your withholding allowances using
ies have the Internal Revenue Code, reg-
How To Get
our Form W-4 calculator.
ulations, Internal Revenue Bulletins, and
•
Sign up to receive local and national tax
Cumulative Bulletins available for re-
Tax Help
news by email.
search purposes.
•
•
Get information on starting and operating
Services. You can walk in to your local
You can get help with unresolved tax issues,
a small business.
Taxpayer Assistance Center every busi-
order free publications and forms, ask tax ques-
ness day for personal, face-to-face tax
Phone. Many services are available
tions, and get information from the IRS in sev-
help. An employee can explain IRS let-
by phone.
eral ways. By selecting the method that is best
ters, request adjustments to your tax ac-
for you, you will have quick and easy access to
count, or help you set up a payment plan.
•
tax help.
Ordering forms, instructions, and publica-
If you need to resolve a tax problem,
tions. Call 1-800-829-3676 to order
have questions about how the tax law
Contacting your Taxpayer Advocate. If you
current-year forms, instructions, and pub-
applies to your individual tax return, or
have attempted to deal with an IRS problem
lications and prior-year forms and instruc-
you’re more comfortable talking with
unsuccessfully, you should contact your Tax-
tions. You should receive your order
someone in person, visit your local Tax-
payer Advocate.
within 10 days.
payer Assistance Center where you can
The Taxpayer Advocate independently rep-
•
Asking tax questions. Call the IRS with
spread out your records and talk with an
resents your interests and concerns within the
your tax questions at 1-800-829-1040.
IRS representative face-to-face. No ap-
IRS by protecting your rights and resolving
•
Solving problems. You can get
pointment is necessary, but if you prefer,
problems that have not been fixed through nor-
face-to-face help solving tax problems
mal channels. While Taxpayer Advocates can-
you can call your local Center and leave
every business day in IRS Taxpayer As-
not change the tax law or make a technical tax
a message requesting an appointment to
sistance Centers. An employee can ex-
decision, they can clear up problems that re-
resolve a tax account issue. A represen-
plain IRS letters, request adjustments to
sulted from previous contacts and ensure that
tative will call you back within 2 business
your account, or help you set up a pay-
your case is given a complete and impartial
days to schedule an in-person appoint-
ment plan. Call your local Taxpayer As-
review.
ment at your convenience. To find the
sistance Center for an appointment. To
To contact your Taxpayer Advocate:
number, go to
find the number, go to
•
or look in the phone book under United
Call the Taxpayer Advocate toll free at
or look in the
States Government, Internal Revenue
1-877-777-4778.
phone book under United States Govern-
Service.
•
Call, write, or fax the Taxpayer Advocate
ment, Internal Revenue Service.
Mail. You can send your order for
•
office in your area.
TTY/TDD equipment. If you have access
forms, instructions, and publications
•
to TTY/TDD equipment, call
Call 1-800-829-4059 if you are a
to the address below. You should re-
1-800-829-4059 to ask tax questions or
TTY/TDD user.
ceive your order within 10 days after your re-
to order forms and publications.
•
quest is received.
Visit
•
TeleTax topics. Call 1-800-829-4477 and
National Distribution Center
press 2 to listen to pre-recorded
For more information, see Publication 1546,
P.O. Box 8903
messages covering various tax topics.
How To Get Help With Unresolved Tax
Bloomington, IL 61702-8903
•
Refund information. If you would like to
Problems (now available in Chinese, Korean,
check the status of your 2005 refund, call
CD-ROM for tax products. You can
Russian, and Vietnamese, in addition to English
order Publication 1796, IRS Tax
1-800-829-4477 and press 1 for auto-
and Spanish).
Products CD-ROM, and obtain:
mated refund information or call
•
Free tax services. To find out what services
1-800-829-1954. Be sure to wait at least
A CD that is released twice so you have
are available, get Publication 910, IRS Guide to
6 weeks from the date you filed your re-
the latest products. The first release
Free Tax Services. It contains a list of free tax
turn (3 weeks if you filed electronically).
ships in late December and the final re-
publications and an index of tax topics. It also
Have your 2005 tax return available be-
lease ships in late February.
describes other free tax information services,
cause you will need to know your social
•
Current-year forms, instructions, and
including tax education and assistance pro-
security number, your filing status, and
publications.
grams and a list of TeleTax topics.
the exact whole dollar amount of your
•
Prior-year forms, instructions, and publi-
refund.
Internet. You can access the IRS
cations.
website 24 hours a day, 7 days a
•
Tax Map: an electronic research tool and
Evaluating the quality of our telephone serv-
week, at to:
finding aid.
ices. To ensure that IRS representatives give
•
•
E-file your return. Find out about com-
Tax law frequently asked questions
accurate, courteous, and professional answers,
mercial tax preparation and e-file serv-
(FAQs).
we use several methods to evaluate the quality
ices available free to eligible taxpayers.
•
of our telephone services. One method is for a
Tax Topics from the IRS telephone re-
•
Check the status of your 2005 refund.
second IRS representative to sometimes listen
sponse system.
Click on Where’s My Refund. Be sure to
•
in on or record telephone calls. Another is to ask
Fill-in, print, and save features for most
wait at least 6 weeks from the date you
some callers to complete a short survey at the
tax forms.
filed your return (3 weeks if you filed
end of the call.
•
Internal Revenue Bulletins.
electronically). Have your 2005 tax return
•
Walk-in. Many products and services
Toll-free and email technical support.
available because you will need to know
are available on a walk-in basis.
your social security number, your filing
Buy the CD-ROM from National Technical Infor-
status, and the exact whole dollar
mation Service (NTIS) at /cdorders
•
amount of your refund.
Products. You can walk in to many post
for $25 (no handling fee) or call 1-877-233-6767
•
Download forms, instructions, and publi-
offices, libraries, and IRS offices to pick
toll free to buy the CD-ROM for $25 (plus a $5
cations.
up certain forms, instructions, and publi-
handling fee).
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