Address Correction, Address Change, Fastforward, And Return Services (Page 2 of 6) in pdf

F030.2.2

Address Correction, Address Change, FASTforward, and Return Services

address correction information to a central point where the changes are

consolidated electronically by unique publication or mailer identifier. The records

are sequentially organized by USPS-assigned codes and distributed to each

participating mailer. Mailers must keep their address records in electronic format

and mark their mailpieces with the ACS symbols under

M013

and the correct

endorsement under

F010

to obtain address correction. To obtain nondelivery

information under

F010.4.1

in addition to address correction service, mailers must

also use an ACS keyline on mailpieces. ACS also can be used to pay forwarding

postage on most Standard Mail and Package Services pieces using Shipper Paid

Forwarding under 2.5. Additional information for using ACS is contained in

Publication 8, Address Change Service.

Availability

ACS is available monthly, weekly, or more frequently, depending on the needs and

2.2

ACS volume of the mailer. Because ACS is associated with USPS computerized

forwarding operations, the service is not available at all post offices. Therefore,

ACS is not a guaranteed service and the USPS makes no assurance that any

minimum percentage of a mailer's address correction notifications will be provided

electronically rather than manually. The use of an authorized ACS participant code

and the required endorsement on mailpieces does not guarantee the return of all

notifications in an electronic format. To participate in ACS, write to the National

Customer Support Center (see

G043

for address).

Periodicals

Address correction by ACS is provided automatically for 60 days after the effective

2.3

date of the addressee’s change of address for participating Periodicals publications

(including publications pending Periodicals authorization).

Fee

Unless excepted, the applicable fee for address correction is charged for each

2.4

separate notification of address correction or the reason for nondelivery provided.

Shipper Paid

Shipper Paid Forwarding is an ACS fulfillment vehicle. It allows mailers of Standard

Forwarding

Mail machinable parcels and most Package Services to pay forwarding charges

2.5

via approved ACS participant code(s). For information about Shipper Paid

Forwarding, contact the National Customer Support Center (see

G043

for

address). Mailers have the option of paying forwarding charges through a postage

due advance deposit account. Mailers who choose to do so must pay an annual

accounting fee.

3.0

FASTforward

Purpose

FASTforward is an automated system that interfaces with addressing and

3.1

automation systems, such as computer-based mailing list correction processes,

multiline optical character reader (MLOCR), or remote video encoding (RVE)

technologies, to identify names and addresses for which current

change-of-address orders are on file with the USPS. The FASTforward Mailing List

Correction application updates name and address mailing lists before pieces are

prepared for mailing. Approved FASTforward MLOCR and RVE systems print an

on-piece address correction (text and delivery point barcode of the new address)

for identified pieces before entry in the mailstream. Technical and licensing

information is available from the National Customer Support Center (see

G043

for

address).

Addressing

When MLOCR and/or video image technologies are used with FASTforward, all

3.2

name lines and lines of the delivery address as defined in

A010

on each mailpiece

must have a uniform left margin and be entirely within the OCR read area defined

in A010.1.3. The term name lines includes recipient’s name, firm name, and

F-20

DMM Issue 58 Updated 12-9-04

426

Address Correction, Address Change, Fastforward, And Return Services Page 2

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