Publication 1542 - Per Diem Rates (For Travel Within The Continental United States) Page 40
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41You can also reach us with your computer using File
How To Get Tax Help
Transfer Protocol at ftp.irs.gov.
TaxFax Service. Using the phone attached to
You can get help with unresolved tax issues, order free
your fax machine, you can receive forms and
publications and forms, ask tax questions, and get more
instructions by calling 703 –368 –9694. Follow
information from the IRS in several ways. By selecting the
the directions from the prompts. When you order forms,
method that is best for you, you will have quick and easy
enter the catalog number for the form you need. The items
access to tax help.
you request will be faxed to you.
Contacting your Taxpayer Advocate. If you have at-
For help with transmission problems, call the FedWorld
tempted to deal with an IRS problem unsuccessfully, you
Help Desk at 703 –487 –4608.
should contact your Taxpayer Advocate.
The Taxpayer Advocate represents your interests and
Phone. Many services are available by phone.
concerns within the IRS by protecting your rights and
resolving problems that have not been fixed through nor-
mal channels. While Taxpayer Advocates cannot change
•
Ordering forms, instructions, and publications. Call
the tax law or make a technical tax decision, they can clear
up problems that resulted from previous contacts and
1–800 –829 –3676 to order current and prior year
forms, instructions, and publications.
ensure that your case is given a complete and impartial
review.
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Asking tax questions. Call the IRS with your tax
To contact your Taxpayer Advocate:
questions at 1–800 – 829 –1040.
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Call the Taxpayer Advocate at 1– 877 –777 –4778.
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Solving problems. Take advantage of Everyday Tax
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Solutions service by calling your local IRS office to
Call, write, or fax the Taxpayer Advocate office in
your area.
set up an in-person appointment at your conve-
nience. Check your local directory assistance or
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Call 1 –800 – 829 – 4059 if you are a TTY/TDD user.
for the numbers.
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For more information, see Publication 1546, The Tax-
TTY/TDD equipment. If you have access to TTY/
payer Advocate Service of the IRS.
TDD equipment, call 1–800 –829 –4059 to ask tax
questions or to order forms and publications.
Free tax services. To find out what services are avail-
•
TeleTax topics. Call 1–800 –829 –4477 to listen to
able, get Publication 910, Guide to Free Tax Services. It
contains a list of free tax publications and an index of tax
pre-recorded messages covering various tax topics.
topics. It also describes other free tax information services,
including tax education and assistance programs and a list
Evaluating the quality of our telephone services. To
of TeleTax topics.
ensure that IRS representatives give accurate, courteous,
and professional answers, we use several methods to
Personal computer. With your personal com-
evaluate the quality of our telephone services. One method
puter and modem, you can access the IRS on the
Internet at . While visiting our web
is for a second IRS representative to sometimes listen in
on or record telephone calls. Another is to ask some callers
site, you can:
to complete a short survey at the end of the call.
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See answers to frequently asked tax questions or
request help by e-mail.
Walk-in. Many products and services are avail-
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Download forms and publications or search for forms
able on a walk-in basis.
and publications by topic or keyword.
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Order IRS products on-line.
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Products. You can walk in to many post offices,
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libraries, and IRS offices to pick up certain forms,
View forms that may be filled in electronically, print
the completed form, and then save the form for re-
instructions, and publications. Some IRS offices, li-
cordkeeping.
braries, grocery stores, copy centers, city and county
governments, credit unions, and office supply stores
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View Internal Revenue Bulletins published in the last
have an extensive collection of products available to
few years.
print from a CD-ROM or photocopy from reproduci-
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Search regulations and the Internal Revenue Code.
ble proofs. Also, some IRS offices and libraries have
the Internal Revenue Code, regulations, Internal
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Receive our electronic newsletters on hot tax issues
Revenue Bulletins, and Cumulative Bulletins avail-
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able for research purposes.
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Learn about the benefits of filing electronically (IRS
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Services. You can walk in to your local IRS office to
e-file).
ask tax questions or get help with a tax problem.
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Get information on starting and operating a small
Now you can set up an appointment by calling your
business.
local IRS office number and, at the prompt, leaving a
Page 40
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