Instructions For Form 1040ez - Income Tax Return - Internal Revenue Service- 2006 Page 6
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36You can check on the status of your 2006 refund if it has been at least 6 weeks from the date
Refund Information
you filed your return (3 weeks if you filed electronically). But if you filed Form 8379 with
your return, allow 14 weeks (11 weeks if you filed electronically).
Be sure to have a copy of your 2006 tax return available because
Refunds are sent out weekly on Fridays. If you check
you will need to know the exact whole-dollar amount of your re-
the status of your refund and are not given the date it
TIP
fund. You will also need to know your filing status. Then, do one of
will be issued, please wait until the next week before
the following.
checking back.
•
Go to and click on Where’s My Refund .
•
Do not send in a copy of your return unless asked to do so.
Call 1-800-829-4477 24 hours a day, 7 days a week, for auto-
mated refund information.
•
Call 1-800-829-1954 during the hours shown below under
To get a refund, you generally must file your return within 3
Calling the IRS.
years from the date the return was due (including extensions).
If you cannot find the answer to your question using one of the methods listed on page 5,
Calling the IRS
please call us for assistance at 1-800-829-1040. You will not be charged for the call unless
your phone company charges you for toll-free calls. Our normal hours of operation are
Monday through Friday from 7:00 a.m. to 10:00 p.m. local time. Assistance provided to
callers from Alaska and Hawaii will be based on the hours of operation in the Pacific time
zone.
If you want to check the status of your 2006 refund, see Refund Information
TIP
above.
lection of customers for participation in a customer satisfaction sur-
Before You Call
vey.
IRS representatives care about the quality of the service provided to
you, our customer. You can help us provide accurate, complete an-
swers to your questions by having the following information avail-
Making the Call
able.
•
Call 1-800-829-1040 (deaf customers with access to TTY/TDD
The tax form, schedule, or notice to which your question re-
equipment may call 1-800-829-4059). Our menu allows you to
lates.
speak your responses or use your key pad to select a menu option.
•
The facts about your particular situation. The answer to the
After receiving your menu selection, the system will direct your call
same question often varies from one taxpayer to another because of
to the appropriate assistance. You can do the following within the
differences in their age, income, whether they can be claimed as a
system: (a) order tax forms and publications, (b) find out what you
dependent, etc.
owe, (c) determine if we have adjusted your account or received
•
The name of any IRS publication or other source of informa-
payments you made, (d) request a transcript of your tax return or
tion that you used to look for the answer.
account, (e) find out where to send your tax return or payment, (f)
request more time to pay or set up a monthly installment agreement,
To maintain your account security, you may be asked for the
and (g) find out if you qualify for innocent spouse relief.
following information, which you should also have available: (a)
your social security number, date of birth, or personal identification
number (PIN) if you have one, and (b) the amount of refund shown
Before You Hang Up
on your tax return, your filing status, the “Caller ID Number”
shown at the top of any notice you received, the numbers in your
If you do not fully understand the answer you receive, or you feel
street address, or your ZIP code. If you are asking for an installment
our representative may not fully understand your question, our rep-
agreement to pay your tax, you will be asked for the highest amount
resentative needs to know this. He or she will be happy to take
you can pay each month and the date on which you can pay it.
additional time to be sure your question is answered fully.
The IRS uses several methods to
Evaluation of services provided.
By law, you are responsible for paying your share of federal
evaluate our telephone service. One method is to record telephone
income tax. If we should make an error in answering your question,
calls for quality purposes only. A random sample of recorded calls
you are still responsible for the payment of the correct tax. Should
is selected for review through the quality assurance process. Other
methods include listening to live calls in progress and random se-
this occur, however, you will not be charged any penalty.
What Is TeleTax?
Recorded Tax Information
Topics by Internet
A complete list of topics is on the next page. Recorded tax informa-
TeleTax topics are also available on the IRS website at
tion is available 24 hours a day, 7 days a week. Select the number of
.
the topic you want to hear. Then, call 1-800-829-4477. Have paper
and pencil handy to take notes.
- 6 -
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