Publication 901 - U.s. Tax Treaties - Internal Revenue Service Page 34
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34Understanding identity theft issues.
on IRS.gov. Enter “office locator” in the search
You can also
Go to
box. Or choose the “Contact Us” option on the
call us at 18777774778.
for information and videos.
IRS2Go app and search Local Offices. Before
If your SSN has been lost or stolen or you
you visit, use the Locator tool to check hours
How Can You Learn About Your
suspect you are a victim of taxrelated
and services available.
Taxpayer Rights?
identity theft, visit
Watching IRS videos. The IRS Video portal
to learn what steps you should take.
The Taxpayer Bill of Rights describes ten basic
contains video and audio
rights that all taxpayers have when dealing with
Checking on the status of a refund.
presentations for individuals, small businesses,
the
IRS.
Our
Tax
Toolkit
at
Go to
and tax professionals. You’ll find video clips of
can help you
Download the free IRS2Go app to your
tax topics, archived versions of panel discus
understand
what these rights mean to you
and
smart phone and use it to check your re
sions and Webinars, and audio archives of tax
how they apply. These are your rights. Know
fund status.
practitioner phone forums.
them. Use them.
Call the automated refund hotline at
18008291954.
Getting tax information in other languages.
How Else Does the Taxpayer
For taxpayers whose native language is not
Advocate Service Help Taxpayers?
Making a tax payment. The IRS uses the lat
English, we have the following resources availa
est encryption technology so electronic pay
ble.
TAS works to resolve largescale problems that
ments are safe and secure. You can make elec
1. Taxpayers can find information on IRS.gov
affect many taxpayers. If you know of one of
tronic payments online, by phone, or from a
in the following languages.
these broad issues, please report it to us at
mobile device. Paying electronically is quick,
a. Spanish.
easy, and faster than mailing in a check or
money order. Go to
to
b. Chinese.
Low Income Taxpayer
make a payment using any of the following op
c. Vietnamese.
tions.
Clinics
IRS Direct Pay
(for individual taxpayers
d. Korean.
who have a checking or savings account).
Low Income Taxpayer Clinics (LITCs) serve in
e. Russian.
Debit or credit card (approved payment
dividuals whose income is below a certain level
processors online or by phone).
2. The IRS Taxpayer Assistance Centers
and need to resolve tax problems such as au
Electronic Funds Withdrawal (available
provide overthephone interpreter service
dits, appeals, and tax collection disputes. Some
during e-file).
in over 170 languages, and the service is
clinics can provide information about taxpayer
Electronic Federal Tax Payment Sys-
available free to taxpayers.
rights and responsibilities in different languages
tem (best option for businesses; enroll
for individuals who speak English as a second
ment required).
The Taxpayer Advocate
language. To find a clinic near you, visit
Check or money order.
Service Is Here To Help You
or see IRS Publication 4134,
IRS2Go provides access to mobilefriendly
Low Income Taxpayer Clinic
List.
payment options like IRS Direct Pay, offer
What is the Taxpayer Advocate
ing you a free, secure way to pay directly
Service?
Taxpayer Assistance
from your bank account. You can also
make debit or credit card payments
The Taxpayer Advocate Service (TAS) is an in
Outside the United
through an approved payment processor.
dependent organization within the Internal
Simply download IRS2Go from Google
States
Revenue Service that helps taxpayers and pro
Play, the Apple App Store, or the Amazon
tects taxpayer rights. Our job is to ensure that
Appstore, and make your payments any
every taxpayer is treated fairly and that you
If you are outside the United States,
time, anywhere.
know and understand your rights under the
you can call 2679411000 (Eng
Taxpayer Bill of
Rights.
lishspeaking only). This number is not
What if I can’t pay now? Click on the “Pay
toll free.
Your Tax Bill” icon on IRS.gov for more informa
What Can the Taxpayer Advocate
tion about these additional options.
Service Do For You?
If you wish to write instead of calling,
Apply for an
online payment agreement
to
please address your letter to:
meet your tax obligation in monthly install
We can help you resolve problems that you
ments if you cannot pay your taxes in full
can’t resolve with the IRS. And our service is
today. Once you complete the online proc
Internal Revenue Service
free. If you qualify for our assistance, you will be
ess, you will receive immediate notification
International Accounts
assigned to one advocate who will work with
of whether your agreement has been ap
Philadelphia, PA 192550725
you throughout the process and will do every
proved.
U.S.A.
thing possible to resolve your issue. TAS can
An offer in compromise allows you to settle
help you if:
your tax debt for less than the full amount
Your problem is causing financial difficulty
you owe. Use the
Offer in Compromise
for you, your family, or your business,
Pre-Qualifier
to confirm your eligibility.
Additional contact information for taxpayers
You face (or your business is facing) an
who live outside the U.S. is available at
immediate threat of adverse action, or
Checking the status of an amended return.
You’ve tried repeatedly to contact the IRS
Go to IRS.gov and click on the Tools tab and
Internationally.
but no one has responded, or the IRS
then
Where’s My Amended Return?
hasn’t responded by the date promised.
Taxpayer Advocate International. You can
Understanding an IRS notice or letter. Enter
call
the
Taxpayer
Advocate
tollfree
at
“Understanding your notice” in the search box
How Can You Reach Us?
18777774778. For more information on the
on IRS.gov to find additional information about
Taxpayer Advocate Service and contacts if you
your IRS notice or letter.
We have offices
in every state, the District of
are outside of the United States go to
Columbia, and Puerto
Rico. Your local advo
Visiting the IRS. Locate the nearest Taxpayer
cate’s number is in your local directory and at
Advocate/Contact-Your-Local-Taxpayer-
Assistance Center using the Office Locator tool
Advocate.
Page 34
Publication 901 (September 2016)
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