Form 08-115a - Complaint Form - State Of Alaska Division Of Banking And Securities Page 3

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You will usually receive a letter from the Division acknowledging our receipt of your complaint within a
few weeks after we have received it. If, after reviewing your complaint, the Division determines that it
would not be appropriate or in the public interest for us to pursue your complaint, you will receive
follow-up letter to that effect.
On the other hand, should the Division elect to pursue an enforcement action, you will be made
aware of that fact once our intentions have been made public. In some instances, our actions may be
resolved informally or through the issuance of an uncontested "Consent Order." Generally, informal
actions are considered "non-public." Consent Orders, however, are a matter of public record. If you
have additional questions concerning the complaint process, please telephone the Division at (907)
465-2521 or (907) 269-8140.
Is there anything else that I should know about the complaint process?
There are a few very important things that you should know about the complaint process:
Your complaint and any related investigation information are generally not available for public
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inspection under the Alaska Public Records Act. While in most instances your complaint shall be
treated as a confidential matter, the Division may share a copy of your complaint with the person
or firm about which you have complained to further the Division's investigation and evaluation of
your complaint.
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The Division may share information about your complaint with other state and federal regulators
and law enforcement agencies for the express purpose of assisting these agencies with the
enforcement of state and federal laws. You should be aware, however, that federal agencies may
not be able to fully protect all shared information from eventual public disclosure.
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Should the Division begin a formal legal proceeding involving your complaint, your complaint and
any related documents may become information available to the public through the Securities
Division's legal filings and any hearing or trial that may result.
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