Hud Policy For Information Technology Strategic Planning Handbook - U.s. Department Of Housing And Urban Development - 2011 Page 7
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8HUD Policy for Information Technology Strategic Planning
materials that include results of the environmental scan are packaged for stakeholder review prior to
the session. The output of this step will be viewed as the strategic themes of the IT strategy.
Step 3: Define goals, objectives, and measures. Once HUD’s IT vision and mission are approved through
appropriate channels, stakeholders are selected to participate in defining goals and objectives. HUD
then conducts a set of facilitated sessions to arrive at agreed-upon goals. Participants of the goals
sessions assign “goal owners” to lead the definition of objectives for each goal. Subsequently, the goal
owners convene with additional subject matter experts to assist in defining meaningful objectives, as
appropriate. Performance measures, driven by the high-level performance requirements contained in IT
goals, are developed in conjunction with the objectives. Once the objectives have been defined for each
goal, the full work group reassembles to validate the final sets of objectives. The output of this step can
be viewed as the imperatives of the strategy.
Step 4: Develop/update strategic plan. Once the goals and objectives have been approved through
appropriate channels, the vision, mission, goals, and objectives of the Department are documented
within the IT Strategic Plan. The plan also addresses current IT initiatives that are supporting the
strategy.
Step 5: Implement plan. After approval of the IT Strategic Plan, the Implementation Action Plan is
developed to provide a framework for implementing the strategy. Actions are tactical and the
implementation plan requires development of milestones, schedule constraints, and resource
constraints for each action. During this step, second-level performance measures (which can include the
identified milestones) associated with specific actions are also developed. The output of this step will be
viewed as the parameters within which the IT strategy should be executed.
Step 6: Assess Performance. It is imperative to regularly assess performance against the
Implementation Action Plan. HUD performs quarterly reviews of the plan and annual reviews to address
plan progress against the IT strategy. The results of the reviews determine the degree to which HUD is to
achieving its strategy. The results can also determine critical business or IT drivers that warrant the
development of new goals, objectives, actions, or milestones. It is through the evaluation process that
HUD determines when a significant revision to the IT Strategic Plan is needed.
6. Responsibilities
HUD Senior Executives:
Endorse the Department’s strategic plans and goals
The Office of the Chief Information Officer:
Conducts an annual review of the IT Strategic Plan and update it as required
Publishes and distributes the IT Strategic Plan internally and externally
Communicates the plan and its core elements to stakeholders
Ensures that the goals and strategies of the IT Strategic Plan are incorporated in the other
components of the ITM Framework
Convenes a quarterly meeting with business stakeholders to assess HUD’s progress against the
IT Implementation Action Plan
Executive IT Investment Owners:
Align IT Investments with HUD strategic and annual performance plans
Version 1.1 7/14/2011
Page 4
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