Publication 80 - Circular Ss - Department Of The Treasury Page 2

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Your assigned personal advocate will listen to your point
Reminders
of view and will work with you to address your concerns.
You can expect the advocate to provide:
Electronic deposits. You may deposit your taxes elec-
A “fresh look” at a new or ongoing problem.
tronically using the Electronic Federal Tax Payment Sys-
Timely acknowledgment.
tem (EFTPS). Although use of EFTPS is required for
certain employers (see section 8 for details), all employers
The name and phone number of the individual as-
may use this electronic payment system. Using EFTPS,
signed to your case.
you can transmit your payment information by telephone or
your personal computer. To get more information or to
Updates on progress.
enroll in EFTPS, call 1-800-555-4477 or 1-800-945-8400.
You can also visit the EFTPS website at
Timeframes for action.
Speedy resolution.
Change of address. If you changed your business mail-
ing address or business location, notify the IRS by filing
Courteous service.
Form 8822, Change of Address.
When contacting the Taxpayer Advocate, you should
Private delivery services. You can use certain private
provide the following information:
delivery services designated by the IRS to send tax returns
or payments. If you mail by the due date using any of these
Your name, address, and employer identification
services, you are considered to have filed on time. The
number (EIN).
most recent list of designated private delivery services was
The name and telephone number of an authorized
published in September 2002. The list includes only the
contact person and the hours when he or she can be
following:
reached.
Airborne Express (Airborne): Overnight Air Express
The type of tax return and year(s) involved.
Service, Next Afternoon Service, and Second Day
Service.
A detailed description of the problem.
DHL Worldwide Express (DHL): DHL “Same Day”
Previous attempts to solve the problem and the of-
Service, and DHL USA Overnight.
fice that had been contacted.
Federal Express (FedEx): FedEx Priority Overnight,
A description of the hardship that you are facing (if
FedEx Standard Overnight, FedEx 2 Day, FedEx
applicable).
International Priority, and FedEx International First.
You may contact a Taxpayer Advocate by calling a
United Parcel Service (UPS): UPS Next Day Air,
toll-free number, 1-877-777-4778. Persons who have ac-
UPS Next Day Air Saver, UPS 2nd Day Air, UPS
cess to TTY/TDD equipment may call 1-800-829-4059 and
2nd Day Air A.M., UPS Worldwide Express Plus,
ask for Taxpayer Advocate assistance. You may also visit
and UPS Worldwide Express.
the Taxpayer Advocate website at
cate. If you prefer, you may call, write, or fax the Taxpayer
Your private delivery service can tell you how to get
Advocate office in your area. See Pub. 1546, The Tax-
written proof of the mailing date.
payer Advocate Service of the IRS, for a list of addresses
Private delivery services cannot deliver items to
and fax numbers.
!
P.O. boxes. You must use the U.S. Postal Serv-
Recordkeeping. Keep all records of employment taxes
ice to mail any item to an IRS P.O. box address.
CAUTION
for four years. These should be available for IRS review.
There is no required format for such records, but they
When hiring new employees. Record the number and
should include your EIN; the amounts and dates of all
name from each new employee’s social security card. An
wage payments (including fringe benefits) and tips re-
employee who does not have a social security card should
ported; the names, addresses, and occupations of employ-
apply for one on Form SS-5, Application for a Social
ees receiving such payments and their social security
Security Card (see section 3).
numbers; copies of returns filed; dates of employment; and
the dates and amounts of deposits made in accordance
Unresolved tax issues. If you have attempted to deal
with section 8. Farm employers must keep a record of the
with an IRS problem unsuccessfully, you should contact
name, permanent address, and EIN of each crew leader
the Taxpayer Advocate. The Taxpayer Advocate inde-
(see Farm Crew Leaders on page 4).
pendently represents your interests and concerns within
the IRS by protecting your rights and resolving problems
that have not been fixed through normal channels.
Calendar
While Taxpayer Advocates cannot change the tax law
or make a technical tax decision, they can clear up
problems that resulted from previous contacts and ensure
The following are important dates and responsibilities.
that your case is given a complete and impartial review.
Also see Pub. 509, Tax Calendars for 2004.
Page 2

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