Instructions For Application For Regional Center Designation Under The Immigrant Investor Program ( Form I-924) Page 12

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2. Call the USCIS National Customer Service Center at 1-800-375-5283 and ask for fee information. For TTY (deaf or
hard of hearing) call: 1-800-767-1833.
USCIS will reject your Form I-924 if you submit the incorrect fee or if you attach payment for more than what you are
required to pay. In such a case, USCIS will return any filing fees you submitted with your Form I-924. Form I-924 is not
eligible for a fee waiver under 8 CFR 103.7(c).
Where To File?
Please visit our website at
or call our National Customer Service Center at 1-800-375-5283 for the
most current information about where to file this application. For TTY (deaf or hard of hearing) call: 1-800-767-1833.
Address Change
You must notify USCIS of any change to the mailing address of the regional center entity. For information on filing a
change of address, go to the USCIS website at
or contact the USCIS National Customer
Service Center at 1-800-375-5283. For TTY (deaf or hard of hearing) call: 1-800-767-1833.
NOTE: Do not submit a change of address request to USCIS Lockbox facilities because the Lockbox does not process
change of address requests. Sending notification of address change to the EB-5 Program mailbox at:
USCIS.ImmigrantInvestorProgram@dhs.gov
does not negate your requirement to notify USCIS as explained in
.
Processing Information
Initial Processing. Once USCIS accepts your application, we will check it for completeness. If you do not completely
fill out this application, you will not establish a basis for your eligibility and USCIS may reject or deny your application.
Requests for More Information. We may request that you provide more information or evidence to support your
application. We may also request that you provide the originals of any copies you submit. If USCIS requests an original
document from you, it will be returned to you after USCIS determines it no longer needs your original.
Requests for Interview. We may request that you appear at a USCIS office for an interview based on your application.
At the time of any interview or other appearance at a USCIS office, we may require that you provide your fingerprints,
photograph, and/or signature to verify your identity or update background and security checks.
Decision. The decision on Form I-924 involves a determination of whether you have established eligibility for the
requested designation, or an amendment to a previously approved designation. USCIS will notify you of the decision in
writing.
Approval. If you have established that you qualify for the benefit sought, USCIS will approve your application. The
approval notice will provide information about the responsibilities and obligations of your USCIS designated regional
center. It will also list the evidence to submit in support of regional center-associated individual EB-5 petitions, as well as
details on the reporting and oversight requirements for regional centers.
Denial. If you have not established eligibility for the benefit sought, USCIS will deny this application. The denial notice
will describe the reasons for the denial, and the regional center’s right to appeal to the Administrative Appeals Office as
specified in 8 CFR Part 103.3.
Form I-924 Instructions 12/23/16 N
Page 12 of 14

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