Instructions For Application For Replacement Naturalization/citizenship Document (Form N-565) Page 6

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Where to File?
Please see our website at
or call our National Customer Service Center at 1-800-375-5283 for the
most current information about where to file this application. For TTY (deaf or hard of hearing) call: 1-800-767-1833.
Processing Information
Rejection. USCIS will reject any application that is not signed or accompanied by the correct fee and will send you a
notice that the application is deficient. You may correct the deficiency and resubmit the application. An application is not
considered properly filed until the date that USCIS accepts it.
Initial Processing. Once USCIS accepts your application, we will check it for completeness. If you do not completely
fill out this application, you will not establish a basis for your eligibility and USCIS may reject or deny your application.
Requests for More Information. We may request that you provide more information or evidence to support your
application. We may also request that you provide the originals of any copies you submit. If USCIS requests an original
document from you, it will be returned to you after USCIS determines it no longer needs your original. If USCIS requests
an original document from you, it will be returned to you after USCIS determines it no longer needs your original.
Decision. If you establish eligibility for the document, USCIS will approve your application and issue the document.
Where appropriate, a special certificate of naturalization will be forwarded to the U.S. Department of State for delivery to
a foreign government official. If your application is denied, USCIS will notify you in writing of the reasons for the denial.
USCIS Forms and Information
To ensure you are using the latest version of this application, visit the USCIS website at
where you can
obtain the latest USCIS forms and immigration-related information. If you do not have Internet access, you may order
USCIS forms by calling the Forms Request Line at 1-800-870-3676. You may also obtain forms and information by
calling the USCIS National Customer Service Center at 1-800-375-5283. For TTY (deaf or hard of hearing) call:
1-800-767-1833.
Instead of waiting in line for assistance at your local USCIS office, you can schedule an appointment online at
. Select “Schedule an appointment online” and follow the screen prompts to set up your appointment.
Once you finish scheduling an appointment, the system will generate an appointment notice for you.
Penalties
If you knowingly and willfully falsify or conceal a material fact or submit a false document with your Form N-565, we
will deny your Form N-565 and may deny any other immigration benefit. In addition, you will face severe penalties
provided by law, and may be subject to criminal prosecution.
Form N-565 Instructions 06/13/17 N
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