Voluntary Product Accessibility Template Page 7
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Section 1194.23 Telecommunications Products
– Detail
VPAT
™
®
Voluntary Product Accessibility Template
Remarks
Criteria
Supporting Features
and
explanations
(a) Telecommunications products or
systems which provide a function
allowing voice communication and
which do not themselves provide a
TTY functionality shall provide a
standard non-acoustic connection
point for TTYs. Microphones shall
be capable of being turned on and
off to allow the user to intermix
speech with TTY use.
(b) Telecommunications products
which include voice communication
functionality shall support all
commonly used cross-manufacturer
non-proprietary standard TTY signal
protocols.
(c) Voice mail, auto-attendant, and
interactive voice response
telecommunications systems shall
be usable by TTY users with their
TTYs.
(d) Voice mail, messaging, auto-
attendant, and interactive voice
response telecommunications
systems that require a response
from a user within a time interval,
shall give an alert when the time
interval is about to run out, and shall
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