Cs-Gl-Form-A-Dtp-Ers - Life Insurance Claim Form
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9Metropolitan Life Insurance Company
Group Life Claims
P.O. Box 6100
Scranton, PA 18505-6100
1-800-638-6420
Dear Claimant:
We at Metropolitan Life Insurance Company (MetLife) are sorry for your loss. To help you through what can be a very
difficult, emotional, and confusing time, we created a settlement option, the Total Control Account (TCA), to give you
the time you need to best decide how to use your insurance or annuity proceeds. The TCA is an insurance settlement
option, which is a method of paying insurance or annuity benefits in full.
If the amount of proceeds payable to you is $5,000 or more, a TCA will usually be established in your name once your
claim is approved. You will receive a personalized “draft book” and a kit that includes a Customer Agreement and
gives you additional information regarding your Account. By using one of your personalized “drafts,” you can draw
on your TCA for the entire amount at any time. Information regarding other settlement options available, including a
single check, will also be provided.
While your money is in a TCA, it is guaranteed by MetLife. You can access all or part of the insurance proceeds at any
time, simply by using a draft (minimum $250). You are not charged for drafts, there are no monthly maintenance fees,
and there are no penalties for withdrawing all or part of your TCA balance. All guarantees are subject to the financial
strength and claims-paying ability of MetLife.
We hope that you will rest a little easier knowing that your TCA is guaranteed, earning interest at rates responsive to
current market conditions, and accessible to you when you need it, giving you time to make financial decisions that
are right for you. Please read the additional information regarding the TCA on the following pages.
If you have further questions about this claim, please call our toll-free Customer Service Center 1-800-638-6420.
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