Publication 564 - Mutual Fund Distributions Instructions

You can also reach us with your computer

with a tax problem. Now you can set up an

How To Get Tax Help

using File Transfer Protocol at ftp.irs.gov.

appointment by calling your local IRS of-

fice number and, at the prompt, leaving a

TaxFax Service. Using the phone at-

message requesting Everyday Tax Solu-

You can get help with unresolved tax issues,

tached to your fax machine, you can

tions help. A representative will call you

order free publications and forms, ask tax ques-

receive forms and instructions by call-

back within 2 business days to schedule

tions, and get more information from the IRS in

ing 703 – 368 – 9694. Follow the directions from

an in-person appointment at your conve-

several ways. By selecting the method that is

the prompts. When you order forms, enter the

nience.

best for you, you will have quick and easy ac-

catalog number for the form you need. The items

cess to tax help.

you request will be faxed to you.

Mail. You can send your order for

Contacting your Taxpayer Advocate. If you

For help with transmission problems, call the

forms, instructions, and publications to

have attempted to deal with an IRS problem

FedWorld Help Desk at 703 – 487 – 4608.

the Distribution Center nearest to you

unsuccessfully, you should contact your Tax-

and receive a response within 10 workdays after

payer Advocate.

Phone. Many services are available by

your request is received. Find the address that

The Taxpayer Advocate represents your in-

phone.

terests and concerns within the IRS by protect-

applies to your part of the country.

ing your rights and resolving problems that have

•

Western part of U.S.:

not been fixed through normal channels. While

•

Western Area Distribution Center

Ordering forms, instructions, and publica-

Taxpayer Advocates cannot change the tax law

Rancho Cordova, CA 95743 – 0001

tions. Call 1 – 800 – 829 – 3676 to order cur-

or make a technical tax decision, they can clear

•

rent and prior year forms, instructions, and

up problems that resulted from previous con-

Central part of U.S.:

publications.

tacts and ensure that your case is given a com-

Central Area Distribution Center

plete and impartial review.

•

P.O. Box 8903

Asking tax questions. Call the IRS with

To contact your Taxpayer Advocate:

Bloomington, IL 61702 – 8903

your tax questions at 1 – 800 – 829 – 1040.

•

Call the Taxpayer Advocate at

•

Eastern part of U.S. and foreign

Solving problems. Take advantage of Eve-

1 – 877 – 777 – 4778.

addresses:

ryday Tax Solutions service by calling your

Eastern Area Distribution Center

•

local IRS office to set up an in-person ap-

Call, write, or fax the Taxpayer Advocate

P.O. Box 85074

pointment at your convenience. Check

office in your area.

Richmond, VA 23261 – 5074

your local directory assistance or

•

Call 1 – 800 – 829 – 4059 if you are a TTY/

for the numbers.

TDD user.

•

CD-ROM for tax products. You can

TTY/TDD equipment. If you have access

order IRS Publication 1796, Federal

to TTY/TDD equipment, call

For more information, see Publication 1546,

Tax Products on CD-ROM, and obtain:

1 – 800 – 829 – 4059 to ask tax questions or

The Taxpayer Advocate Service of the IRS.

to order forms and publications.

Free tax services. To find out what services

•

Current tax forms, instructions, and publi-

TeleTax topics. Call 1 – 800 – 829 – 4477 to

are available, get Publication 910, Guide to Free

cations.

listen to pre-recorded messages covering

Tax Services. It contains a list of free tax publi-

•

various tax topics.

cations and an index of tax topics. It also de-

Prior-year tax forms and instructions.

scribes other free tax information services,

•

Popular tax forms that may be filled in

including tax education and assistance pro-

Evaluating the quality of our telephone serv-

electronically, printed out for submission,

grams and a list of TeleTax topics.

ices. To ensure that IRS representatives give

and saved for recordkeeping.

accurate, courteous, and professional answers,

Personal computer. With your per-

•

Internal Revenue Bulletins.

we use several methods to evaluate the quality

sonal computer and modem, you can

of our telephone services. One method is for a

access the IRS on the Internet at

The CD-ROM can be purchased from Na-

second IRS representative to sometimes listen

. While visiting our web site, you

tional Technical Information Service (NTIS) by

in on or record telephone calls. Another is to ask

can:

calling 1 – 877 – 233 – 6767 or on the Internet at

some callers to complete a short survey at the

•

See answers to frequently asked tax ques-

The first release

end of the call.

tions or request help by e-mail.

is available in early January and the final release

•

is available in late February.

Download forms and publications or

Walk-in. Many products and services

search for forms and publications by topic

are available on a walk-in basis.

CD-ROM for small businesses. IRS

or keyword.

Publication 3207, Small Business Re-

•

Order IRS products on-line.

•

source Guide, is a must for every small

Products. You can walk in to many post

•

business owner or any taxpayer about to start a

offices, libraries, and IRS offices to pick up

View forms that may be filled in electroni-

business. This handy, interactive CD contains

certain forms, instructions, and publica-

cally, print the completed form, and then

all the business tax forms, instructions and pub-

save the form for recordkeeping.

tions. Some IRS offices, libraries, grocery

lications needed to successfully manage a busi-

stores, copy centers, city and county gov-

•

View Internal Revenue Bulletins published

ness. In addition, the CD provides an

ernments, credit unions, and office supply

in the last few years.

abundance of other helpful information, such as

stores have an extensive collection of

•

how to prepare a business plan, finding financ-

Search regulations and the Internal Reve-

products available to print from a CD-ROM

ing for your business, and much more. The de-

nue Code.

or photocopy from reproducible proofs.

sign of the CD makes finding information easy

Also, some IRS offices and libraries have

•

Receive our electronic newsletters on hot

and quick and incorporates file formats and

the Internal Revenue Code, regulations,

tax issues and news.

browsers that can be run on virtually any

Internal Revenue Bulletins, and Cumula-

•

desktop or laptop computer.

Learn about the benefits of filing electroni-

tive Bulletins available for research pur-

cally (IRS e-file).

poses.

It is available in March. You can get a free

copy by calling 1 – 800 – 829 – 3676 or by visiting

•

Get information on starting and operating

Services. You can walk in to your local

the website at /smallbiz.

a small business.

IRS office to ask tax questions or get help

Page 15

Publication 564 - Mutual Fund Distributions Instructions - 2002 Page 15

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