Publication 547 - Casualties, Disasters, And Thefts - Department Of Treasury

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get a refund for tax you already paid. Or, you can

Order IRS products online.

and the exact whole dollar amount of your

use it to lower your tax in a later year. You do not

refund.

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Research your tax questions online.

have to be in business to have an NOL from a

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casualty or theft loss. For more information, see

Search publications online by topic or

Evaluating the quality of our telephone serv-

Publication 536, Net Operating Losses (NOLs)

keyword.

ices. To ensure that IRS representatives give

for Individuals, Estates, and Trusts.

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View Internal Revenue Bulletins (IRBs)

accurate, courteous, and professional answers,

published in the last few years.

we use several methods to evaluate the quality

of our telephone services. One method is for a

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Figure your withholding allowances using

second IRS representative to sometimes listen

our Form W-4 calculator.

How To Get Tax Help

in on or record telephone calls. Another is to ask

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some callers to complete a short survey at the

news by email.

You can get help with unresolved tax issues,

end of the call.

order free publications and forms, ask tax ques-

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Get information on starting and operating

tions, and get more information from the IRS in

Walk-in. Many products and services

a small business.

several ways. By selecting the method that is

are available on a walk-in basis.

best for you, you will have quick and easy ac-

cess to tax help.

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Fax. You can get over 100 of the most

Products. You can walk in to many post

requested forms and instructions 24

offices, libraries, and IRS offices to pick up

Contacting your Taxpayer Advocate. If you

hours a day, 7 days a week, by fax.

certain forms, instructions, and publica-

have attempted to deal with an IRS problem

Just call 703-368-9694 from the telephone con-

tions. Some IRS offices, libraries, grocery

unsuccessfully, you should contact your Tax-

nected to your fax machine. When you call, you

stores, copy centers, city and county gov-

payer Advocate.

will hear instructions on how to use the service.

ernment offices, credit unions, and office

The Taxpayer Advocate independently rep-

The items you request will be faxed to you.

supply stores have a collection of products

resents your interests and concerns within the

For help with transmission problems, call

available to print from a CD-ROM or pho-

IRS by protecting your rights and resolving

703-487-4608.

tocopy from reproducible proofs. Also,

problems that have not been fixed through nor-

Long-distance charges may apply.

some IRS offices and libraries have the

mal channels. While Taxpayer Advocates can-

Internal Revenue Code, regulations, Inter-

Phone. Many services are available by

not change the tax law or make a technical tax

nal Revenue Bulletins, and Cumulative

phone.

decision, they can clear up problems that re-

Bulletins available for research purposes.

sulted from previous contacts and ensure that

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Services. You can walk in to your local

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your case is given a complete and impartial

Ordering forms, instructions, and publica-

Taxpayer Assistance Center every busi-

review.

tions. Call 1-800-829-3676 to order

ness day to ask tax questions or get help

current-year forms, instructions, and publi-

To contact your Taxpayer Advocate:

with a tax problem. An employee can ex-

cations and prior-year forms and instruc-

plain IRS letters, request adjustments to

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Call the Taxpayer Advocate toll free at

tions. You should receive your order within

your account, or help you set up a pay-

1-877-777-4778.

10 days.

ment plan. You can set up an appointment

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by calling your local Center and, at the

Call, write, or fax the Taxpayer Advocate

Asking tax questions. Call the IRS with

prompt, leaving a message requesting

office in your area.

your tax questions at 1-800-829-1040.

Everyday Tax Solutions help. A represen-

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Call 1-800-829-4059 if you are a

Solving problems. You can get

tative will call you back within 2 business

TTY/TDD user.

face-to-face help solving tax problems

days to schedule an in-person appoint-

every business day in IRS Taxpayer As-

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ment at your convenience. To find the

Visit

sistance Centers. An employee can ex-

number, go to

plain IRS letters, request adjustments to

or look in the phone book under United

For more information, see Publication 1546,

your account, or help you set up a pay-

States Government, Internal Revenue

The Taxpayer Advocate Service of the IRS —

ment plan. Call your local Taxpayer Assis-

Service.

How To Get Help With Unresolved Tax

tance Center for an appointment. To find

Problems.

the number, go to

Mail. You can send your order for

or look in the

forms, instructions, and publications to

Free tax services. To find out what services

phone book under United States Govern-

the Distribution Center nearest to you

are available, get Publication 910, IRS Guide to

ment, Internal Revenue Service.

and receive a response within 10 business days

Free Tax Services. It contains a list of free tax

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TTY/TDD equipment. If you have access

after your request is received. Use the address

publications and an index of tax topics. It also

to TTY/TDD equipment, call

that applies to your part of the country.

describes other free tax information services,

1-800-829-4059 to ask tax questions or to

including tax education and assistance pro-

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Western part of U.S.:

order forms and publications.

grams and a list of TeleTax topics.

Western Area Distribution Center

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TeleTax topics. Call 1-800-829-4477 and

Rancho Cordova, CA 95743-0001

Internet. You can access the IRS web-

press 2 to listen to pre-recorded

site 24 hours a day, 7 days a week, at

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Central part of U.S.:

messages covering various tax topics.

to:

Central Area Distribution Center

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Refund information. If you would like to

P.O. Box 8903

E-file your return. Find out about commer-

check the status of your 2004 refund, call

Bloomington, IL 61702-8903

cial tax preparation and e-file services

1-800-829-4477 and press 1 for auto-

available free to eligible taxpayers.

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Eastern part of U.S. and foreign

mated refund information or call

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addresses:

Check the status of your 2004 refund.

1-800-829-1954. Be sure to wait at least 6

Eastern Area Distribution Center

Click on Where’s My Refund. Be sure to

weeks from the date you filed your return

P.O. Box 85074

wait at least 6 weeks from the date you

(3 weeks if you filed electronically). Have

Richmond, VA 23261-5074

filed your return (3 weeks if you filed elec-

your 2004 tax return available because

tronically). Have your 2004 tax return

you will need to know your filing status

available because you will need to know

your filing status and the exact whole dol-

lar amount of your refund.

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Download forms, instructions, and publica-

tions.

Page 14

Publication 547 - Casualties, Disasters, And Thefts - Department Of Treasury - 2004 Page 14

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