X. Exempt Issues
Suggested Documentation:
1. Detailed explanation for the error or overpayment.
9. Accounting records showing:
2. Copy of exemption certificate or resale certificate.
A. Gross, exempt, and taxable amounts.
3. Copy of the invoices.
B. Tax collected and tax paid.
4. Copy of the original return(s).
10. A summary listing each invoice claimed with the
amount of sales tax requested or paid.
5. Copy of the amended return(s).
6. Explanation of how the refund amount is computed.
NOTE: Certain exemption issues require special
7. Assignment of Rights (if tax was paid to the vendor).
exemption certificates. Refer to the Taxpayer Information
8. Proof the tax was refunded to customer.
Publication (TIP) or the Administrative Code for the
A. Front and back of cancelled check refunding the
exemption certificate suggested for the issue or call
customer’s payment.
Refunds Sub-Process at 850-617-8585.
B. Copy of customer’s payment reflecting tax not
paid.
C. Signed acknowledgement from customer that
credit memo was received.
XI. Gross Receipts
Suggested Documentation
1. Detailed explanation for the error or overpayment.
2. Copy of the amended return(s).
3. Copy of exemption certificate or resale certificate.
4. Copy of the invoices.
5. Other billing or statement documents.
6. Accounting records showing:
A. Gross, exempt, and taxable amounts.
B. Tax collected/Tax paid.
XII. Lemon Law
Suggested Documentation:
1. Legible copy of the bill of sale, purchase order, or
4. Acceptance letter signed by the customers agreeing
buyer’s order. (Retail installment agreements are not
to the buy back terms.
acceptable.)
5. Copy of the cancelled checks reimbursing the
2. Copy of at least three repair orders showing the
customer and/or lien holder.
name, mileage, and Vehicle Identification Number
6. Calculation sheet verifying what mileage is being
(VIN).
used to reimburse the customer.
3. Copy of the arbitration agreement by the State of
Florida, Attorney General’s Board may be used in lieu
of repair orders. (Better Business Bureau Auto Line in
lieu of repair orders is not acceptable.)
Documentation Guide
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