THE CANADA VISA APPLICATION CENTRE (CVAC) by VFS Global Services operated by
International Organization for Migration (IOM) in Abidjan, Côte d’Ivoire
1. VAC service
CVAC services are in order to provide a service designed to support better service to residents of those
countries and permanent residents of Canada. CVAC performs a number of functions on behalf of
applicants related to temporary resident visa and permit applications, and applications for travel
Services charges for services at CVAC have been authorised by the Government of Canada.
VFS Global Services and IOM are not agents of the Government of Canada. CVAC is a completely
independent entity, operating under the laws of the country where the services are provided and is solely
responsible for the provision of its services.
3. Language of service
CVAC shall provide the service and maintain the website in English and French and in the predominant
As a user of CVAC services I understand and agree that:
I have read this document completely. My use of the services of CVAC is to assist me with
submitting my temporary resident visa or permit application, or application for travel documents to the
Government of Canada, and is on the terms and conditions noted in this document.
IOM, which is authorised to operate the CVAC in Côte d’Ivoire, will receive documents from me
and collect personal information related to me for the exclusive purpose of processing my application to
the Government of Canada for a Canadian visa, permit or travel document, including transferring such
documents and information to the government authorities of Canada in Canada and the Embassies and
the Consulate offices of the Government of Canada. On my Government of Canada application form there
is a notice that describes the purpose for the collection of this personal information, which I fully
In addition, if indicated below in the “Consent for Indirect Collection”, I give my consent to IOM,
which is authorised to operate the CVAC in Côte d’Ivoire, to receive my documents and personal
information from the person specified below.